Customer Service, Answering Phone Calls, Resolving Concerns, Scheduling Appointments
Posted 4 weeks ago
Worldwide
Summary
This is an ongoing position that requires the following skills: -Ability to read/write fluently in English AND Spanish -Read and understand policies and procedures daily before starting work -Communicate with the rest of the team regarding whom you are working with at that time The goal is to resolve whatever concerns the customer has and to ensure the call was ended with the customer having a positive interaction and experience.
- More than 30 hrs/weekHourly
- 6+ monthsDuration
- ExpertExperience Level
$4.00
-
$6.00
Hourly- Remote Job
- Ongoing projectProject Type
- Contract-to-hireThis job has the potential to turn into a full time role
Skills and Expertise
Mandatory skills
Customer Service
Phone Communication
Activity on this job
- Proposals:20 to 50
- Last viewed by client:4 weeks ago
- Hires:1
- Interviewing:5
- Invites sent:0
- Unanswered invites:0
About the client
Member since May 8, 2020
- United StatesCollege Station9:29 PM
- $1.3M total spent248 hires, 28 active
- 121,575 hours
- Sales & MarketingMid-sized company (10-99 people)
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