Customer Service & Operations Coordinator

LNE Solutions and Certs & Repairs are growing, and we are looking for a reliable and organised Customer Service & Operations Coordinator to join our team. This role is ideal for someone who enjoys speaking with customers, coordinating engineers, and keeping operations running smoothly in a fast-paced environment. Key Responsibilities Answering incoming phone calls from tenants, landlords, and customers Calling tenants to arrange appointments and provide updates Communicating with engineers throughout the day Scheduling and coordinating jobs Handling general administrative tasks and paperwork Updating internal systems and job notes Supporting the wider office team with daily operations Ensuring excellent customer service is maintained at all times What We’re Looking For Strong communication and telephone skills Good organisational skills and attention to detail Ability to multitask and work under pressure Confident using computers and office systems A proactive and positive attitude Experience in administration or customer service is preferred but not essential About Us LNE Solutions specialises in electrical, solar, EV chargers, and high-end compliance work, while Certs & Repairs focuses on repairs, maintenance, and certification services for landlords and homeowners. We are building a strong team focused on customer service, efficiency, and growth. Job Type Full-time / Part-time available