Customer Service Rep (Phone + Admin Support)

Overview: We’re looking for a reliable and sharp Customer Service Rep to handle short client follow-up calls and basic admin tasks. This is a low-hour, ongoing role (1–3 hours per week), ideal for someone consistent, responsive, and comfortable on the phone, fluent in speaking English. What You’ll Do: Send a quick text, then call clients (script provided) Clearly explain next steps and answer basic questions Keep calls short, focused, and professional (2–5 minutes typical) Update simple CRM notes after each call Assist with light admin tasks when needed What We’re Looking For: Strong spoken English and clear phone presence Confident, not hesitant or overly scripted sounding Able to follow direction and keep calls concise Reliable and available when needed (same-day response preferred) Prior call center or customer service experience is a plus Hours & Pay: 1-3 hours per week (on-demand, flexible) Hourly + performance bonus for successful client conversions Important: This role requires someone who can communicate clearly, think quickly, and help guide conversations toward a decision. To Apply (REQUIRED): Please include ALL of the following or your application will not be reviewed: 1. A short voice recording (30-60 seconds) introducing yourself 2. Your availability (days + times, include timezone) 3. Brief description of your experience with phone calls or customer service 4. Confirm you are comfortable making calls using a script --- Screening Note: We are hiring quickly and looking for someone long-term if it’s a good fit.