Customer Service Support for Payment Processing

Posted 3 weeks ago

Worldwide

Summary

We are seeking a customer service representative to *Payment to freelancer is based on number of Customer Enquiries and Customers Serviced. Every 2 months based on revenue collected to provide a good bonus. Any resignation before 2 months will not qualify for bonus. *Fee here is for support for every 100 enquiries or part thereof. Template is already done and texting is way much faster and easier. 1. Follow up with Customers on their orders , book schedule of product calendar of delivery date and times 2. Assist with sending company payment QR codes, collecting payments, getting customer delivery details and email address and purchasing on their behalf on the website to arrange orders 3. Notifying our accounts team for invoicing and bookkeeping. The ideal candidate will have experience in customer service and be able to transactions efficiently.

  • $15.00

    Fixed-price
  • Intermediate
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Customer Support
Customer Service
Nice-to-have skills
Online Chat Support
Phone Support
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:2 weeks ago
  • Interviewing:
    1
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jun 29, 2017
  • Singapore
    Singapore9:07 PM
  • $4.6K total spent
    64 hires, 1 active
  • 289 hours

Explore similar jobs on Upwork

Scotland inspector QC neededHourly‐ Posted 4 weeks ago
Quality Control
Customer Service
English
Microsoft Excel
Data Entry
Administrative Support
Translation
Customer Service ManagerHourly‐ Posted 1 month ago
Complaint Management
Customer Service
Customer Satisfaction
Email Support
Gorgias

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo