Customer Support Specialist for Shopify

Posted 3 weeks ago

Worldwide

Summary

We are seeking a dedicated Customer Support Specialist to manage customer inquiries and resolve issues related to our Shopify store. The role involves handling customer complaints, processing refunds, and ensuring customer satisfaction. The ideal candidate will have experience in e-commerce customer support and be familiar with Shopify. Strong communication skills and a proactive approach to problem-solving are essential.

  • $10.00

    Fixed-price
  • Intermediate
    Experience Level
  • Remote Job
  • Complex project
    Project Type
Skills and Expertise
Mandatory skills
Shopify
Customer Service
Nice-to-have skills
Customer Support
Data Entry
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:3 weeks ago
  • Hires:
    1
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Aug 23, 2025
  • United Kingdom
    Belfast12:35 PM
  • $8.7K total spent
    249 hires, 6 active
  • 240 hours

Explore similar jobs on Upwork

Data Entry
Content Writing
Microsoft Excel
Writing
Amazon Web Services
Amazon S3
Customer Service
Email Communication
Third-Party Logistics

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo