Digital Project Coordinator & Virtual Assistant for Web Agency

Digital Project Coordinator / Virtual Assistant (Web Projects, Operations & Client Success) We are a growing digital consulting agency looking for a highly organized, proactive, and detail-oriented Digital Project Coordinator to help manage client projects, coordinate team members, and keep work moving forward. This is not a traditional virtual assistant role. We are looking for someone who takes ownership, follows through, solves problems, and ensures projects are completed on time. You will work directly with the agency owner and become a key part of our operations team. Responsibilities: Coordinate website design, development, and digital marketing projects Track project timelines, milestones, and deliverables Follow up with clients for content, approvals, and feedback Coordinate developers, designers, copywriters, and contractors Attend meetings, document action items, and track completion Maintain project plans, SOPs, and internal documentation Perform website QA and testing before launch Upload and format content in WordPress Assist with Mailchimp newsletters and campaign management Support CRM administration and client communication Identify bottlenecks and proactively keep projects moving forward Provide executive assistant and operational support when required Required Skills: Project Management Digital Project Management Virtual Assistance Client Communication Administrative Support Time Management Team Coordination Task Management Process Documentation Excellent Written and Spoken English Nice to Haves: Preferred Experience WordPress Elementor Website QA Testing Website Content Management Mailchimp Canva Figma UX/UI Design Web Design CRM Platforms Digital Marketing AI Tools such as ChatGPT, Claude, Gemini, etc. The Ideal Candidate You are: Extremely organized Proactive rather than reactive Comfortable managing multiple projects simultaneously Able to communicate professionally with clients and team members Detail-oriented and process-driven Capable of working independently with minimal supervision Focused on accountability and follow-through Most importantly, you naturally take ownership and ensure things get done. Initial Responsibilities: The successful candidate will initially support several active client projects, including website updates, content coordination, project management, client communications, quality assurance testing, documentation, and operational support. There is significant opportunity for growth into a larger project management and operations role. To Apply: Please answer the following questions: Describe a website or digital project you coordinated from start to finish. What project management tools have you used regularly? What experience do you have with WordPress? How do you keep multiple projects organized simultaneously? Describe a situation where a project was falling behind schedule. What did you do? If a client has not responded for 5 days and a project is waiting on their feedback, what steps would you take? What AI tools do you use regularly in your work? Why do you believe you would be a strong fit for this role? Please begin your application with the phrase "Ownership First" so we know you have read the entire posting.