Ecommerce Product Manager (Shopify & TikTok Shop)

Ecommerce Product Manager (Shopify & TikTok Shop) Full-Time | Remote (Latin America Preferred) | $3,000–4,000 USD/month ABOUT US: Kpop Exchangeis one of the fastest-growing specialty K-pop retailers in the United States. We serve collectors nationwide through Shopify, TikTok Shop, and our Denver retail store, managing thousands of SKUs across multiple ecommerce channels. Every week brings new product launches, limited-edition releases, pricing updates, and operational challenges. Speed, organization, and accuracy are competitive advantages for our business. We're looking for someone who loves building systems, improving operations, solving problems, and bringing order to a fast-moving e-commerce environment. WHAT YOU'LL OWN: You'll be responsible for managing the operational lifecycle of every product we sell, from Korean product announcement through preorder, website launch, pricing updates, and ongoing catalog management. RESPONSIBILITIES INCLUDE: SHOPIFY WEBSITE MANAGEMENT - Create and maintain Shopify product pages - Update homepage, collections, navigation, landing pages, and other website content - Manage Shopify themes and page updates - Improve product organization and merchandising - Optimize product pages for SEO and conversion - Work with Shopify apps and integrations - Perform bulk product updates using CSVs PRODUCT LAUNCH MANAGEMENT - Launch preorders immediately following Korean product announcements - Create Shopify and TikTok Shop listings - Update listings as information changes - Transition products from pre-order to in-stock - Maintain launch calendars and checklists - Ensure launches happen accurately and on time TIKTOK SHOP MANAGMENT - Manage product listings - Maintain catalog quality - Keep pricing synchronized - Troubleshoot listing issues - Maintain platform compliance E-COMMERCE OPERATIONS Coordinate projects across multiple teams, including: - Product launches - Pricing updates - Website improvements - Promotions - Product additions - Inventory transfers You'll work closely with our warehouse, retail store, graphic designer, email marketing, customer support, and virtual assistants to ensure projects stay on track. PROCESS IMPROVEMENT We're looking for someone who enjoys making businesses run better. Responsibilities include: - Build SOPs and documentation - Improve operational workflows - Standardize product pages - Improve pricing processes - Recommend automation opportunities - Leverage AI tools to improve efficiency - Inventory Accuracy - Perform inventory spot audits - Investigate discrepancies - Improve inventory controls - Help maintain accurate inventory across ecommerce and retail REQUIREMENTS We're looking for someone with: - 5+ years of ecommerce experience - Advanced Shopify experience - Experience managing large ecommerce catalogs - Strong project management skills - Excellent written English - High attention to detail - Experience creating SOPs and documentation - Strong systems-thinking mindset - Comfortable using AI tools like ChatGPT or Claude - Ability to manage multiple projects simultaneously BONUS EXPERIENCE - TikTok Shop - Shopify theme customization - Shopify apps - CSV imports/exports - Product SEO - Conversion Rate Optimization (CRO) - Asana or other project management software - Inventory management systems - Kpop, Collectible, TCG experience WORKING HOUR This role requires overlap with U.S. Mountain Time. Because many product announcements originate in Korea, you'll need to be available Sunday through Thursday evenings (Mountain Time) for product launches. COMPESATION $3,000–4,000 USD/month Full-time Long-term opportunity Who You'll Love Working Here If... You enjoy: - Building systems - Solving operational problems - Organizing complex projects - Improving workflows - Using AI to work smarter - Taking ownership without being micromanaged - This is a high-ownership role with significant opportunity to grow as the company grows. TO APPLY Please include: - A short introduction about yourself. - Links to Shopify stores you've managed (if available). - Your experience with Shopify, TikTok Shop, and ecommerce operations. - Examples of systems or processes you've improved. - A brief description of how you currently use AI tools like ChatGPT or Claude in your daily work.