Email & CRM Agency Services - Salesforce

Our scope entails all delivery aspects of the sports games, including operations, ticketing, community affairs, and marketing, among others. We are seeking qualified suppliers to support the execution of email-driven fan engagement and lifecycle marketing programs. The selected supplier will leverage Salesforce Marketing Cloud to deliver campaign strategy, creative development, audience segmentation, journey orchestration, campaign deployment, and reporting. This work will support key fan touchpoints including ticketing, events, volunteer programs, merchandise, and Games-time communications. The supplier will operate within our existing data and technology ecosystem and is not expected to provide platform migration or core data engineering services. Minimum Requirements: • Demonstrated experience delivering email marketing programs using Salesforce Marketing Cloud • Proven ability to build and execute automated, multi-step customer journeys • Experience supporting high-volume or large-scale consumer marketing programs (e.g., sports, entertainment, events, retail) • Capabilities in audience segmentation and personalization at scale • Ability to support multilingual campaigns (English and Spanish) • Experience working within data privacy regulations (including Colorado Privacy Act, other applicable state laws, GDPR or other global data protection laws) • Ability to scale support for high-volume, time-sensitive campaign periods • Experience working within an existing client-owned data and technology environment Responses are due no later than July 2, 2026. Serious freelancers only