Email Deliverability & Mailchimp Migration Specialist Needed

Email Deliverability & Mailchimp Migration Specialist Needed – Investigate Major Open Rate Drop After SendGrid to Mailchimp Migration Project Overview We operate an established ecommerce business and recently migrated our email sending platform from SendGrid to Mailchimp. Immediately following the migration, our email open rates dropped from approximately 23% to 7%. We are looking for an experienced Email Deliverability Consultant to perform a thorough audit, identify the root cause, and provide recommendations for corrective action. This appears to be a deliverability, configuration, reputation, or tracking issue rather than a marketing or copywriting problem. Scope of Work We need an expert to review and evaluate: • SPF configuration • DKIM configuration • DMARC alignment • Mailchimp account setup • Domain authentication • Custom tracking domain configuration • Sender reputation • Inbox placement (Inbox, Promotions, Spam) • Bounce rates • Spam complaint rates • Audience/list migration process • Open and click rate trends before and after migration • Any differences between SendGrid and Mailchimp that could explain the performance drop Deliverables The selected consultant should provide: 1. A complete deliverability audit. 2. Identification of likely root causes. 3. Prioritized recommendations. 4. Estimated impact of each issue discovered. 5. Optional proposal for implementation support if fixes are required. Required Experience Please apply only if you have direct experience with: • Email deliverability • Mailchimp • SendGrid • SPF, DKIM, and DMARC • Sender reputation management • Inbox placement testing • Email infrastructure troubleshooting • Ecommerce email programs To Apply, Please Answer the Following 1. What are the first three things you would investigate if open rates dropped from 23% to 7% immediately after a SendGrid-to-Mailchimp migration? 2. Have you diagnosed a similar deliverability issue before? Briefly describe the situation and outcome. 3. What deliverability tools do you use? 4. How long would you expect an initial audit to take? 5. What information would you need from us before starting? Budget Please submit your proposed fee and estimated hours for the initial audit. We are intentionally leaving the budget open because we are looking for the right expertise rather than the lowest bid. Please provide: • Fixed-price audit proposal • Estimated hours required • Any additional costs for implementation support • Your availability to begin What We Are Looking For We are seeking a specialist who can quickly determine whether this issue is related to: • Authentication (SPF, DKIM, DMARC) • Sender reputation • Mailchimp configuration • Inbox placement • Audience migration • Tracking discrepancies • Other deliverability-related factors Our goal is to identify the root cause and restore email performance as quickly as possible.