Email Marketing Specialist – Hospitality Agency | 20 Hrs/Week

We are a fast-paced full service digital marketing agency for the hospitality industry, including restaurants, hospitality groups, and lifestyle brands. We are looking for an experienced Email Marketing Specialist / Email Designer to join our team on a consistent, long-term basis. This is a hands-on role for someone who is creative, organized, detail-oriented, and comfortable managing multiple clients and campaigns. Schedule - Approximately 20 hours per week - Monday–Friday - Must be available 11:00 AM–2:00 PM Eastern Time - Remaining hours can be completed flexibly - Immediate start - Long-term opportunity Responsibilities - Design, build, QA, schedule, and deploy email campaigns - Work within Mailchimp, Toast, TripleSeat, Klaviyo, Constant Contact, and similar ESPs - Create campaign graphics in Canva Pro - Build responsive, mobile-friendly emails - Make basic HTML/CSS edits and troubleshoot formatting - Manage lists, segmentation, tags, and subscriber data - Set up links, CTAs, tracking, and UTM parameters - Proofread and QA all campaigns before deployment - Build automations, welcome campaigns, and promotional sequences - Review campaign performance and key email KPIs - Manage multiple clients and deadlines simultaneously Required Experience - 5+ years of email marketing experience - 5+ years of email design experience - Advanced experience with Mailchimp - Experience with multiple ESPs such as Toast, TripleSeat, Klaviyo, or Constant Contact - Strong proficiency with Canva Pro - Working knowledge of HTML/CSS for email - Strong understanding of segmentation, deliverability, testing, and reporting - Excellent written English and proofreading skills - Exceptional attention to detail - Ability to work quickly and independently in a fast-paced agency environment Hospitality Experience Is a Major Plus - Experience with restaurants, hotels, bars, nightlife, events, or hospitality groups is highly preferred. You should be comfortable creating campaigns for: - Brunch, Happy Hour, and seasonal promotions - Special events and holidays - New menus and limited-time offers - Private events and catering - Loyalty programs - Reservations and promotions Bonus Skills - SMS marketing - Shopify - OpenTable, SevenRooms, or Resy - Restaurant POS/CRM platforms - GA4 and UTM tracking - Email automation - A/B testing - Deliverability and list hygiene - Adobe Creative Suite