Email Marketing Specialist (Klaviyo) – Digital Marketing Agency

We're a digital marketing agency and about 90% of our client email work runs through Klaviyo. We need someone who knows it inside and out — not someone who's dabbled in it. You'll own email programs across multiple clients: building flows, managing campaigns, writing copy, segmenting lists, and digging into performance data to figure out what's actually driving results. This isn't a "set it and forget it" role. We need someone who can open a client's Klaviyo account and immediately spot what's broken, what's missing, and what's next. **What You'll Own:** - Flow builds and automation strategy across welcome, abandoned cart, post-purchase, win-back, and beyond - Campaign planning, copywriting, and execution - Segmentation and list management across multiple client accounts - A/B testing — subject lines, content, send times, sequences - Deliverability monitoring and list hygiene (these are not nice-to-haves) - Performance reporting: open rates, click rates, revenue attribution, and what to do about them **What We're Looking For:** - Deep, hands-on Klaviyo experience — flows, segments, campaigns, analytics, and integrations - Strong email copywriting skills across e-commerce and/or service-based clients - Experience managing multiple client accounts simultaneously - Someone who can diagnose a problem in an account without being walked through it - Klaviyo certification is a plus, but demonstrated results matter more **This Is NOT the Right Role If:** - You know Klaviyo at a surface level only - You need someone to QA your flows or tell you what to test - Deliverability and list health aren't things you actively manage To apply, send the name of your favorite song, a brief intro, examples of Klaviyo work you've owned, and at least one result you're proud of — what the account looked like before and after you got involved.