Executive Assistant / Operations Coordinator

# Executive Assistant / Operations Coordinator ### Growth Opportunity With Expanding Home Services Company We are a rapidly growing home services and renovation company serving residential clients throughout the United States through a combination of field operations, marketing, customer service, recruiting, and business development initiatives. We are seeking a highly organized, proactive Executive Assistant / Operations Coordinator to work directly with ownership and play a key role in helping us scale. This is not a typical virtual assistant position. We are looking for someone who enjoys creating organization, improving systems, solving problems, and helping a business grow. The right candidate will become a trusted member of our team and have the opportunity to take on increasing responsibility as the company continues to expand. ## Why This Role Matters We believe great businesses are built through strong systems, great customer experiences, and operational excellence. Our goal is to continue growing our customer base, improve internal processes, expand our team, and build a company that operates efficiently at scale. We are looking for someone who wants to contribute to that growth and be part of something that is actively moving forward. ## Responsibilities * Customer lead follow-up * Estimate follow-up and tracking * CRM management and organization * Customer communication and support * Scheduling appointments and interviews * Recruiting support and applicant screening * Review request management * Business email management * Spreadsheet creation and reporting * Research and administrative projects * Marketing coordination and social media scheduling * Project photo organization and management * Workflow documentation and process improvement * General operations support ## What Success Looks Like Within your first few months, you will help us: * Improve customer follow-up systems * Increase organization and visibility of sales opportunities * Improve customer communication * Streamline recruiting efforts * Improve operational efficiency * Reduce administrative workload for ownership * Create and document repeatable systems We value initiative, problem-solving, communication, and results. ## Preferred Experience Candidates with experience supporting any of the following will be given strong consideration: * Construction companies * Home service businesses * Remodeling companies * HVAC companies * Plumbing companies * Roofing companies * Property management companies * Real estate businesses * Service-based businesses ## Preferred Skills * Excellent written and verbal English * Strong organizational ability * CRM experience * Spreadsheet proficiency * Customer service experience * Recruiting or hiring support experience * Social media scheduling experience * Process improvement mindset * Ability to work independently ## Technology Experience (Preferred) Experience with some or all of the following: * Google Workspace * Microsoft Office * CRM platforms * Canva * Indeed * Facebook Business Suite * Project management software * AI tools such as ChatGPT ## Who Will Thrive In This Role This position is ideal for someone who: * Takes ownership of their work * Enjoys solving problems * Likes creating structure and organization * Communicates proactively * Looks for ways to improve processes * Wants to contribute to the growth of a business ## Application Instructions To apply, please answer the following: 1. Tell us about your experience supporting growing businesses. 2. Have you worked with construction, home service, property management, or real estate companies? 3. Describe a process you improved for a previous client or employer. 4. What software platforms and tools do you use most often? 5. If a business owner became unavailable for three days, what would you proactively focus on? To confirm attention to detail, include the word **Blueprint** somewhere in your application. We look forward to meeting exceptional candidates who are interested in growing with a company that values initiative, professionalism, and continuous improvement.