Executive Assistant / VA / Operations / Social Media

We are seeking a brilliant, high-autonomy Executive Assistant & Operations Coordinator to serve as the internal engine of our growing business. This is not a standard data-entry or purely administrative role. You will act as the right-hand operator to the Executive, taking ownership of our internal operations, back-end tech infrastructure, team accountability, and social media execution. Your mission is to handle the day-to-day execution and optimization so the Executive can focus entirely on high-level strategy and client growth. We heavily leverage AI (specifically Claude) and automation, and we want someone who will proactively find better, faster ways to scale our processes. Key Responsibilities Internal Operations & Tech Infrastructure Maintain, audit, and optimize our core operational tracking and content management systems (primarily built within Google Workspace: Drive, Docs, Sheets). Research, recommend, and lead the implementation of new lean tech tools and no-code automations (e.g., Zapier, Make.com) to streamline workflows. Document Standard Operating Procedures (SOPs) based on video walkthroughs (e.g., Loom) and continually look for ways to optimize them using AI agents. Backend Social Media & Scale Management Technical setup, provisioning, and ongoing management of multiple internal and specific project-related social media accounts (handling back-end configurations, security, and profile warming). Execute the formatting, AI-driven optimization (using Claude), and scheduling/posting of content across various profiles at scale. Track industry news, trends, and algorithm updates daily, flagging critical changes to the Executive. Team Accountability & Reporting Act as the Executive’s proxy to follow up with internal team members, ensuring deadlines are met and deliverables are accurate. Gather raw monthly data across various accounts, plug them into Google Workspace trackers, and utilize Claude/AI to draft clean, insightful performance reports for executive review. Executive & Personal Support Manage a variety of ad-hoc personal tasks for the Executive, including lifestyle research (vacations, vehicles, personal bookings, etc.). Protect the Executive’s time by filtering information and proactively solving operational bottlenecks before they escalate. Required Qualifications Education: Bachelor’s Degree (BA/BS) required (Business, Communications, or IT backgrounds preferred). Language: Immaculate, near-native written and spoken English. AI Literacy: Demonstrated experience using Claude or ChatGPT for text formatting, data analysis, prompting, and workflow acceleration. Autonomy: A proven "one-instruction" worker. You can watch a quick training video, replicate the task perfectly, and build a process around it without requiring micromanagement. Reliability: Highly organized with a proactive mindset—you anticipate needs and fix inefficiencies before being asked.