Executive Concierge & Operations Assistant

Executive Concierge & Operations Assistant Overview I am looking for a highly capable Executive Concierge & Operations Assistant to support a fast-moving entrepreneur with international travel, research, sourcing, bookings, and general problem-solving. This is not a traditional virtual assistant role. I am not looking for someone whose primary skills are data entry, spreadsheet management, inbox organization, or administrative support. I need someone who can think independently, exercise good judgment, solve problems without supervision, and deliver outcomes rather than updates. You should be comfortable operating in situations where there is no step-by-step process provided. Responsibilities Travel & Logistics - Research and shortlist premium hotels, Airbnbs, serviced apartments, and villas - Book international flights - Coordinate visas and travel documentation - Build complete travel itineraries - Handle last-minute travel changes Reservations & Concierge - Book restaurants internationally - Contact venues directly by phone when required - Secure reservations and special requests - Communicate professionally with luxury hospitality providers Talent & Vendor Sourcing Examples: - Finding high-end Lightroom editors - Finding AI image specialists - Finding consultants and freelancers - Finding specialist service providers globally The expectation is not simply to provide a list. The expectation is to identify the best available options, screen them, compare them, and present only high-quality recommendations. Research & Problem Solving You will regularly receive requests such as: - "Find me the best option for X" - "Organize Y" - "Book Z" Your job is to figure out how to get it done. What Success Looks Like Bad: "Here are 20 options." Good: "I reviewed 20 options. These are the best 3 and here's why." Bad: "I had trouble booking the reservation." Good: "The reservation is confirmed." Bad: "Here are the problems." Good: "Here is the solution." I value ownership and execution. Ideal Background You have worked with: - Founders - CEOs - Investors - High-net-worth individuals - International clients You understand how to communicate professionally with luxury hotels, restaurants, concierge services, airlines, and service providers. You are comfortable handling tasks across multiple countries and time zones. Requirements - Excellent English - Strong internet research skills - Exceptional judgment - Resourceful and proactive - Comfortable making phone calls internationally - Able to work independently - Highly organized - Fast response times - Detail-oriented - Strong written communication Application Instructions: - Answer the shortlisted questions - Applications that provide generic answers will be ignored.