Experienced Medical Billing AR & Denials Specialist

We are a growing behavioral health practice seeking a dedicated, experienced Medical Billing AR and Denials Specialist to take ownership of outstanding insurance balances and denied claims. This is not an entry-level role. We need someone who can investigate unpaid claims, determine the true cause of a denial, take the appropriate next step, and consistently follow through until the account is resolved. 💼 Responsibilities * Work insurance aging reports and prioritize accounts appropriately * Investigate unpaid, underpaid, and denied claims * Contact insurance companies by phone to obtain claim status and resolve issues * Correct and resubmit claims when appropriate * Complete reconsiderations and appeals * Use payer portals to research claims, eligibility, authorization, and payment information * Document all follow-up clearly and accurately * Track recurring payer issues and denial trends * Communicate promptly when additional information or action is needed from our team * Provide regular updates on progress, barriers, and resolved balances ✅ Qualifications * Proven experience in medical billing, accounts receivable, and denial management * Strong knowledge of claim follow-up, reconsiderations, appeals, EOBs, ERAs, and payer portals * Experience calling U.S. insurance companies and communicating with payer representatives * Clear and professional spoken and written English * Ability to work independently without constant direction * Consistent attendance, responsiveness, and follow-through * Strong attention to detail and the ability to manage a high volume of accounts * Behavioral health billing experience is strongly preferred * Experience working with commercial insurance is required 💰 Quarterly Performance Bonuses In addition to regular compensation, this role will be eligible for quarterly performance bonuses based on: * Attendance and reliability * Consistency and quality of claim follow-up * Responsiveness and communication * Documentation accuracy * Productivity and account resolution * Ability to identify trends and help prevent repeat denials 🎥 To Apply Please include: 1. A brief summary of your AR and denial-management experience 2. The commercial insurance payers you have worked with 3. The billing systems, clearinghouses, and payer portals you have used 4. An example of a difficult denial or unpaid claim you successfully resolved 5. A short video introduction or Loom link In your video, please briefly introduce yourself and explain how you would speak with an insurance representative when following up on an unpaid claim. Because this position requires frequent payer calls, we will use the video to evaluate clarity, professionalism, and comfort speaking with U.S. insurance companies. Please begin your application with the words **“AR Follow-Up”** so we know you reviewed the full posting. Selected candidates will be invited to a Zoom interview. We are looking for someone who wants to become a dependable, long-term part of our billing operations.