Experienced Pricing Strategy Consultant — Dual-Channel CPaaS/Telecom

What We're Looking For A seasoned pricing consultant with deep telecom/CPaaS roots and active industry relationships — someone who can build a dual-channel monetization framework from the ground up and surface competitive reseller pricing that isn't publicly listed. This is a 6–8 week, fixed-scope engagement with a budget of ~$5,000 (flexible depending on experience). What You'll Build Dual-track financial model — A sensitivity model comparing marketplace net revenue (post-distributor fees) against direct-sale net revenue, so we can make data-driven channel decisions. Marketplace rate cards — Tiered, standardized pricing for the distributor portal that lets CSPs self-serve and activate in minutes. Direct-deal guardrails — Floor pricing and volume minimums that protect margin on large CSP deals without disadvantaging our distributor partners. Willingness-to-pay (WTP) audit — Identify premium features (10DLC automation, AI auto-replies, CRM sync) that can serve as upsell levers across both channels. Competitive pricing intelligence — Leverage existing industry relationships to surface reseller/partner pricing from competitors who don't publish it publicly. We need someone with real credibility in the telecom space, not just desk research. Partner ROI tools — A margin calculator that sales can use to demonstrate projected ROI to CSPs at any tier. Who You Are 7+ years in SaaS/PaaS/Telecom pricing — You understand the wholesale mindset. CPaaS or UCaaS experience is a strong plus. Channel conflict veteran — You've built pricing for companies that sell both direct and through partner/distributor ecosystems. You know how to keep both sides happy. Unit economics fluency — You can bridge cost-per-message (our COGS structure) with per-seat/per-user billing models (how CSPs think about cost). Active telecom network — You have relationships in the CSP/UCaaS space you can tap to gather real-world competitive pricing data. This is a differentiator we'll ask about directly. Independent and structured — You can take an ambiguous pricing challenge and return a clean, actionable framework without heavy hand-holding. About Us We power a mission-critical text-enabling capability for Communication Service Providers (CSPs), scaling through two channels: a distributor marketplace (e.g., NetSapiens) reaching 240+ smaller CSPs, and direct deals with large CSPs who bundle our capability into their own offerings.