Expert in Go High Level

Here's a professional Upwork scope of work that should attract a higher-level operations and systems person rather than just a VA: GoHighLevel, Wix & Operations Systems Specialist (Simple coding is a benefit as we have a digital planning solution we can use help with) Overview We are looking for a highly skilled systems and operations specialist to help us optimize, maintain, and improve the backend infrastructure of our business. This is not a simple administrative role. We need someone who understands how systems connect, can troubleshoot issues, build solutions, and proactively improve operational efficiency. The ideal candidate is experienced with GoHighLevel, Google Workspace, Wix, analytics, automation, and backend business operations. Primary Responsibilities GoHighLevel Management * Build and optimize dashboards * Create and improve reporting systems * Manage automations and workflows * Troubleshoot funnel, form, and CRM issues * Improve client onboarding and customer journeys * Monitor and fix communication breakdowns * Ensure purchases, product delivery, and customer experiences function properly * Build scalable systems that support growth Website & Digital Infrastructure * Manage and update Wix websites * Add and update content * Create and optimize landing pages * Troubleshoot website issues * Improve user experience and conversion pathways Analytics & Reporting * Configure and maintain Google Analytics * Create meaningful dashboards and reporting systems * Track key business metrics * Identify opportunities for optimization * Assist leadership with visibility into business performance Google Workspace Administration * Manage Google Workspace settings and integrations * Troubleshoot email and account issues * Support team collaboration systems * Improve operational workflows across the organization Operations Support * Assist with implementing new systems and processes * Fix backend operational issues * Improve efficiency across departments * Support client delivery systems * Create documentation and SOPs where needed * Recommend improvements and execute solutions Ideal Candidate We are looking for someone who: * Has extensive GoHighLevel experience * Understands CRM architecture and automation * Is comfortable with Wix and website management * Has experience with Google Workspace administration * Understands analytics, reporting, and dashboards * Thinks like an operator, not just a technician * Can identify problems and recommend solutions * Is proactive, detail-oriented, and highly organized * Can communicate clearly and work independently Preferred Experience * GoHighLevel Expert * Google Analytics * Google Workspace Administration * Wix Website Development * CRM & Marketing Automation * Business Operations * Dashboard Creation * Process Improvement * Customer Journey Optimization Engagement We are looking for a long-term partner who can help us continue building and improving our systems as we grow. The right person will become a trusted extension of our team and play a key role in improving operational efficiency, client experience, and scalability. When applying, please include: 1. Examples of GoHighLevel dashboards or systems you have built. 2. Experience with Wix and Google Workspace. 3. Examples of operational problems you identified and solved. 4. Why you believe you would be a strong fit for this role. This version will filter for actual operators and systems builders rather than generic virtual assistants or low-level tech support.