Fix ManyChat + Richpanel Integration Conflict with Meta (Instagram & Messenger)

Posted 2 weeks ago

Worldwide

Summary

We are looking for an experienced Meta, ManyChat, and Richpanel expert to diagnose and fix an integration conflict. Current issue: When ManyChat is set as the default routing app for Instagram and Messenger, Richpanel cannot properly respond to messages or reply to comments. When Richpanel is set as the default routing app, ManyChat automations stop working. We rely heavily on these automations for Instagram and Messenger email collection. Our goal: We want ManyChat automations and Richpanel customer support functionality to work simultaneously with Meta's Instagram and Messenger channels. Scope of work: Audit our current Meta, ManyChat, and Richpanel setup. Identify the root cause of the routing conflict. Implement and test a solution so both platforms function together as intended. Provide brief documentation of the changes made and any recommendations. Please apply only if you have hands-on experience with Meta Business Suite, Instagram/Messenger APIs, ManyChat, and Richpanel integrations, and have solved similar routing or webhook conflicts before. Please describe any previous projects where you integrated ManyChat with another customer service platform while preserving automations and inbox functionality.

  • Less than 30 hrs/week
    Hourly
  • < 1 month
    Duration
  • Expert
    Experience Level
  • $25.00

    -

    $65.00

    Hourly
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
richpanel
Activity on this job
  • Proposals:15 to 20
  • Last viewed by client:2 weeks ago
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Mar 5, 2016
  • Canada
    Montreal8:16 PM
  • $103K total spent
    104 hires, 23 active
  • 2,655 hours

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