Fractional Practice Operations Manager

We're a boutique Silicon Valley business law firm looking to engage an independent fractional practice operations manager — a professional who runs their own practice-management or firm-operations business — to get our operations into shape and then keep them on track from an oversight seat, so the principal can step back from running the day-to-day. This is an oversight and ownership role, not a daily-grind one: you'd own the operational outcomes and the operating cadence, set up and oversee our systems, processes, and vendors, and be accountable for things running smoothly — without being the person doing every task by hand. We're engaging your business, not hiring an employee: you'd work as an independent contractor, on your own methods, tools, and schedule, while continuing to serve your other clients. What you'll do Own the operational outcomes and operating cadence — the results and the rhythm, so the principal isn't pulled into day-to-day operational meetings. Set up and oversee our people processes and workflows — onboarding, cadence, and how work moves across roles. (Our staff continue to report to the principal; you own the operational engine, not the employment relationship.) Own our vendor and software relationships — get the most out of our existing tools (Clio, our CRM, our AI/meeting tools) and run those vendor and software meetings on the firm's behalf. Establish and oversee core processes: billing and AR, client intake, reporting, and internal workflows. Be the accountable owner who keeps operations on track and off the principal's plate. Who we're looking for An established independent practice manager, firm administrator, or operations professional who runs their own business — you operate as your own entity, maintain other clients, and contract on a business-to-business basis. An experienced operator — ideally from a law firm or professional-services environment — who can get operations into shape and own outcomes from an oversight seat, rather than needing to run every task by hand. Comfortable leading an initial setup project and then staying on to oversee, rather than building something and disappearing. Confident owning vendor relationships and leading operational and software meetings on a client's behalf. Comfortable administering legal/business software (Clio and a CRM) — you don't need to be a systems implementer; you need to own and oversee the tools and processes around them. Engagement details An initial 4–6 month project at approximately 15 hours/week to get operations into shape, tapering to a lighter ongoing oversight retainer afterward. Fully remote; US / Pacific-time overlap preferred. Independent contractor, business-to-business — we engage your business; you invoice us, set your own methods and schedule, use your own tools, and remain free to serve your other clients. Compensation: $50–$100/hr depending on experience and qualifications. To apply, please include Confirmation that you operate as your own business or entity, and a note on the other clients you currently serve. A short summary of your experience running or overseeing the operations of a firm or team — what you owned, and for how long. How you approach getting a firm's operations into shape and then keeping them on track from an oversight seat, as an independent operator. An example of a time you owned an operational outcome and fixed something that was otherwise falling on the owner's plate.