Friendly Chat & Email Support Needed

**Description** We are looking for a friendly, professional, and reliable Customer Support Representative to join our team. Your primary responsibility will be responding to customer inquiries through live chat and email while providing excellent customer service. This is a remote position with flexible hours. We are looking for someone who is responsive, detail-oriented, and comfortable communicating with customers in a professional manner. **Responsibilities** * Respond to customer inquiries via live chat and email. * Provide accurate and timely information. * Resolve customer concerns with patience and professionalism. * Escalate complex issues when necessary. * Maintain clear records of customer interactions. * Follow company guidelines and support procedures. **Requirements** * Excellent written English and strong communication skills. * Previous experience in customer support, virtual assistance, or a similar role is preferred. * Strong attention to detail and problem-solving skills. * Reliable computer and high-speed internet connection. * Ability to work independently and meet deadlines. * Available to work during U.S. business hours. **Preferred Qualifications** * Experience with customer support platforms such as Zendesk, Intercom, Freshdesk, Gorgias, or similar tools. * Experience supporting U.S.-based customers. * Comfortable handling multiple conversations at once. **Hours & Compensation** * Remote position. * Part-time or full-time depending on availability. * Competitive hourly rate based on experience. **How to Apply** Please include the following in your proposal: 1. A brief introduction about yourself. 2. Your customer support experience. 3. Your availability and time zone. 4. Any experience with live chat or email support tools. 5. Start your proposal with the word **"Helpful"** so we know you've read the full job post. 6. Please attach your most recent resume (PDF preferred) with your proposal. We look forward to hearing from you!