General Ecommerce Operations Virtual Assistants – Long-Term, High-Trust Role

We are an e-commerce marketplace looking to expand our remote operations team. We are looking for VAs that can help us with ongoing work covering data entry, copywriting, general internet-based operational tasks and more. This is not a one-off gig. We're looking for people who can grow with us. The right hires will have the opportunity to move into full-time roles taking on more varied and interesting work across the organization — sourcing, sales support, logistics, copywriting, file management and other areas depending on where you show strength and interest. About the work: The day-to-day will be varied. Examples of what you'll be doing initially: - Data entry into spreadsheets and our internal systems (product listings, inventory, supplier details, shipping trackers) - Copywriting — product descriptions, email replies, listing titles, internal documentation - Online research — finding suppliers/customers, comparing prices, sourcing information, building contact lists, doing cold outreach - Purchasing items online on our behalf using a company credit card we'll issue you - Coordinating with vendors, freelancers, and platforms via email - General operational tasks that keep the business running smoothly This work is the backbone of our operation. Done well, it directly enables everything else we do, from sourcing new inventory to delivering a great experience to our customers. As you prove yourself, the scope can expand significantly. Who we're looking for: The quality that matters most to us is high agency. When you hit a problem, your instinct is to solve it. You make sensible judgment calls, flag what needs flagging, and try to solve problems within your control instead of waiting for instructions. We want people we can hand a goal to and trust to figure out the right approach. You'll also be working with sensitive access — company accounts, supplier details, and a company credit card for purchases — so a strong track record in roles with similar responsibilities is essential. Required: - 2+ years of remote work experience, ideally as a VA or in a similar operations role - Excellent written English — clear, professional, low-error - Fast learner and highly adaptable - High trust and high agency - Comfortable with Google Workspace (Sheets, Docs, Gmail, Drive) - Reliable internet and a quiet workspace - Available to work on US business hours Nice to have: - Experience purchasing on behalf of an employer (references welcome) - Experience working within company internal systems (provide examples) - Familiarity with e-commerce platforms (Shopify, eBay) - Copywriting samples you can share - Experience with tools like Slack, Linear, Attio (or other CRM)