Google Ads Expert: Fix "Counterfeit Goods" Suspension for Third-Party Accessory Store
Worldwide
Job Description: Overview: I need a Google Ads Policy Expert to help reinstate my account (Altilrobotten.dk). The account is currently suspended for "Counterfeit Designer Goods", but this is a false positive. The Situation: We do NOT sell counterfeit or "fake" products. We sell high-quality third-party accessories and compatible spare parts for robots. We believe Google’s automated systems have misinterpreted our product descriptions or branding as an attempt to pass off third-party parts as original brand manufacturers (OEM). A previous appeal was rejected on March 21, 2026, and we need a professional to help us fix the site's wording and file a successful technical appeal. Tasks: Compliance Audit: Review our website and ad copy to ensure we clearly communicate "compatible with" and "third-party" according to Google's strict guidelines. Account Appeal: Draft a formal appeal explaining the business model (third-party accessories) to get the suspension lifted. Access Issues: Resolve a permission error ("The authenticated user does not have permission to make this change") occurring when managing user access. Requirements: Experience with Trademark and Brand Policy in Google Ads. Success in reinstating accounts for businesses selling compatible/aftermarket parts. Ability to communicate clearly with Google’s policy team. Please include the word "COMPATIBLE" at the top of your proposal.
- Less than 30 hrs/weekHourly
- 1-3 monthsDuration
- ExpertExperience Level
- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Activity on this job
- Proposals:5 to 10
- Last viewed by client:4 weeks ago
- Interviewing:0
- Invites sent:0
- Unanswered invites:0
About the client
- DNKSlagelse4:39 AM
- $4.6K total spent7 hires, 3 active
- 206 hours
- Manufacturing & ConstructionSmall company (2-9 people)
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