Google Ads Expert: Fix "Counterfeit Goods" Suspension for Third-Party Accessory Store

Posted last month

Worldwide

Summary

Job Description: Overview: I need a Google Ads Policy Expert to help reinstate my account (Altilrobotten.dk). The account is currently suspended for "Counterfeit Designer Goods", but this is a false positive. The Situation: We do NOT sell counterfeit or "fake" products. We sell high-quality third-party accessories and compatible spare parts for robots. We believe Google’s automated systems have misinterpreted our product descriptions or branding as an attempt to pass off third-party parts as original brand manufacturers (OEM). A previous appeal was rejected on March 21, 2026, and we need a professional to help us fix the site's wording and file a successful technical appeal. Tasks: Compliance Audit: Review our website and ad copy to ensure we clearly communicate "compatible with" and "third-party" according to Google's strict guidelines. Account Appeal: Draft a formal appeal explaining the business model (third-party accessories) to get the suspension lifted. Access Issues: Resolve a permission error ("The authenticated user does not have permission to make this change") occurring when managing user access. Requirements: Experience with Trademark and Brand Policy in Google Ads. Success in reinstating accounts for businesses selling compatible/aftermarket parts. Ability to communicate clearly with Google’s policy team. Please include the word "COMPATIBLE" at the top of your proposal.

  • Less than 30 hrs/week
    Hourly
  • 1-3 months
    Duration
  • Expert
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Google Ads
suspension
Google Ads Account Setup
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:4 weeks ago
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Oct 30, 2024
  • DNK
    Slagelse4:39 AM
  • $4.6K total spent
    7 hires, 3 active
  • 206 hours
  • Manufacturing & Construction
    Small company (2-9 people)

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