Head of Programs and Product

Posted last week

Worldwide

Summary

Part Time | Remote About Us We are a digital health technology company developing evidence based behavioral health programs delivered through an innovative digital application. Our team includes psychologists, researchers, writers, designers, engineers and business leaders working together to create meaningful mental wellness solutions. About the Role We are seeking a Head of Programs and Product to lead both our digital application and the behavioral health programs delivered through it. This person will own the product and program vision, roadmaps, priorities, development and quality. They will ensure the application, program content, design and user experience work together as one professional and valuable product. The successful candidate will oversee the application from discovery and requirements through design, engineering, testing, release and continuous improvement. They will also oversee behavioral health programs from strategy and evidence review through content development, application integration and launch. This role requires strong product judgment, an eye for design and an intuitive understanding of app user experience. The successful candidate will guide designers and developers to ensure their work produces a professional, intuitive and consistent application experience. This person will work closely with the Head of Engineering, who will own technical architecture, engineering standards, infrastructure, security, deployment and technical execution. Responsibilities Product • Own the product vision, application roadmap and priorities. • Lead product discovery, user research and concept validation. • Translate company, user and program needs into product requirements, user stories, user flows, feature specifications and acceptance criteria. • Oversee application development from concept through design, engineering, testing, release and improvement. • Review designs, prototypes, user flows, features and completed builds for usability, functionality, visual quality and consistency. • Provide clear feedback to designers and developers to improve application quality and user experience. • Prioritize features based on user value, company priorities, program requirements and technical feasibility. • Confirm completed features meet approved requirements before release. • Use user feedback and product performance to guide improvements. Programs • Own the strategy, roadmap and development pipeline for the behavioral health program portfolio. • Identify opportunities for new programs and improvements based on user needs, scientific evidence and company priorities. • Oversee programs from concept and evidence review through content development, quality review, application integration and launch. • Define the audience, objectives, expected outcomes and user journey for each program. • Guide the development of program structures, assessments, exercises, coaching logic and educational materials. • Coordinate psychologists, researchers, scientific writers and other subject matter experts. • Review program content for scientific alignment, clarity, consistency, engagement, usability and value. • Ensure scientific experts verify the evidence and accuracy of program content. • Monitor program feedback, engagement and outcomes to guide improvements. Leadership and Quality • Ensure the application and behavioral health programs operate as one integrated product. • Align product and program roadmaps with company strategy. • Coordinate contributors across product, programs, design, content, science and engineering. • Work with the Head of Engineering on feasibility, dependencies, testing and release planning. • Establish clear priorities, responsibilities, deadlines and accountability. • Monitor progress, risks, quality concerns and delivery timelines. • Ensure feedback and required revisions are completed before work reaches executive leadership. • Attend relevant team and leadership meetings and provide clear updates. • Create SOPs, templates, review frameworks, testing processes and quality standards. • Improve workflows and reduce the need for routine decisions and corrections to flow through executive leadership. What We’re Looking For Required • Significant experience in product leadership, product management, product operations or program leadership. • Experience overseeing digital applications from discovery through design, engineering, testing and release. • Experience overseeing structured programs or content from planning through development, review and launch. • Experience managing product and program roadmaps, priorities, requirements and delivery. • Experience coordinating teams across product, programs, design, content and engineering. • Strong understanding of customer centered design and digital user experiences. • Strong product judgment, an eye for design and an intuitive understanding of app user experience. • Ability to review the work of designers and developers and provide constructive feedback. • Ability to create clear product requirements, user stories, feature specifications and acceptance criteria. • Strong writing, editing and content review skills. • Experience creating SOPs, templates and quality review processes. • Strong leadership, collaboration, prioritization and follow through. • Must be available for scheduled virtual meetings during our working hours of 9:00 AM to 5:00 PM Central Time. Preferred • Experience overseeing a digital application and the programs or content delivered through it. • Experience with behavioral health, digital wellness, healthcare, education or learning products. • Product Operations, user research or human centered design experience. • Startup or Agile product development experience. • Technical familiarity that supports collaboration with engineering teams. What Success Looks Like • The application and behavioral health programs operate as one integrated product. • Product and program priorities are clear and aligned with company strategy. • Application features and programs move efficiently from concept through launch. • The application provides a professional, intuitive and consistent user experience. • Programs meet scientific, content, usability and quality standards. • Teams receive clear direction and accountability. • Fewer revisions are required during executive review. • Product quality, program quality and delivery consistency improve over time. To Apply Please include: • Your resume or LinkedIn profile. • One example of a digital application or product you helped develop or improve. • One example of a structured program or content experience you helped develop or improve. • A brief explanation of your contribution to each example. • A short explanation of how you approach product, program and content reviews. • Your availability and confirmation that you can attend meetings between 9:00 AM and 5:00 PM Central Time. • Your hourly rate.

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Expert
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Product Development
Product Design
Activity on this job
  • Proposals:50+
  • Last viewed by client:yesterday
  • Interviewing:
    15
  • Invites sent:
    10
  • Unanswered invites:
    1
About the client
Member since Mar 6, 2021
  • United States
    Austin6:41 PM
  • $606K total spent
    82 hires, 30 active
  • 16,438 hours

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