Healthcare Operations Coordinator (Mental Health)

Healthcare Operations Coordinator (Mental Health) Remote | Part-Time to Full-Time Homecoming Psychiatry is hiring a Healthcare Operations Coordinator (Mental Health) to support the day-to-day operations of a growing outpatient psychiatric practice. You will work alongside our current Operations Coordinator. During onboarding, you'll be trained across all operational workflows so you understand how the practice functions as a whole. Then, responsibilities will be divided based on operational needs and individual strengths. Responsibilities Patient Operations Schedule and reschedule appointments Coordinate new patient onboarding Confirm appointments Follow up on missed appointments Send intake paperwork and clinical assessments Maintain patient roster Practice Operations Manage shared inboxes and patient messages Maintain operational dashboards Organize Google Drive and internal documents Coordinate Google Calendar Assist with clinician onboarding Create and update SOPs Billing & Revenue Submit billing Track billing status Follow up on billing issues Assist with revenue tracking Growth & Referrals Respond to new patient inquiries Monitor referral platforms (Headway, Alma, Psychology Today) Assist with outreach projects Administrative Support Vendor communication QuickBooks support Special projects as assigned Qualifications Excellent organizational skills Strong written English Detail-oriented Able to manage multiple projects independently Comfortable learning new software Preferred PracticeQ Healthcare administrative experience Google Workspace Medical scheduling or EHR experience Medical billing experience QuickBooks SOP or workflow development Hours 20 to 40 hours per week Remote Flexible schedule with reliable weekday availability Application Questions Describe a workflow or process you improved in a previous role. What software platforms have you used? Describe a project you managed from start to finish. Why are you interested in operations?