Healthcare Recruiter & Onboarding Coordinator

Loving Hearts Home Health Care LLC Caregiver Recruitment & Onboarding Coordinator Position Type: Part-Time Starting Hours: Approximately 12–15 hours per week, with opportunity for additional hours based on hiring needs and company growth Work Location: Remote Reports To: Executive Operations Manager / Executive Director Position Overview Loving Hearts Home Health Care LLC is seeking a highly organized, proactive, and people-focused Caregiver Recruitment & Onboarding Coordinator to manage the day-to-day recruitment and onboarding process for our growing home care team. This position is ideal for someone who enjoys connecting with people, identifying strong candidates, staying organized, following through, and keeping a hiring pipeline moving. This is not simply a job-posting position. The Recruitment & Onboarding Coordinator will take ownership of the recruiting process—from identifying and screening potential caregivers through helping approved candidates complete the steps necessary to become ready for placement. Our goal is to continuously build a strong bench of professional, dependable, compassionate, and qualified caregivers who align with the standards and culture of Loving Hearts. Key Responsibilities Recruitment & Candidate Sourcing - Post and maintain caregiver employment opportunities on Indeed and other approved recruiting platforms. - Review new applications consistently and identify candidates who meet company requirements. - Proactively source qualified caregivers rather than relying solely on incoming applications. - Recruit CNAs, Home Health Aides, Personal Care Aides, experienced caregivers, and other positions as assigned. - Maintain an active pipeline of qualified candidates for current and future client needs. - Recruit according to geographic areas, schedules, credentials, experience, and client staffing needs. Candidate Screening - Contact promising applicants promptly by phone, text, or email. - Conduct initial telephone and/or video screenings. - Evaluate candidates for: - Professional communication and presentation - Reliability and responsiveness - Relevant caregiving experience - CNA/HHA or other applicable credentials - CPR/First Aid status - Transportation and driver's license requirements when applicable - Technology comfort and ability to use required employee applications - Availability and scheduling flexibility - Willingness to travel within assigned service areas - Overall alignment with Loving Hearts' expectations and care culture - Identify potential concerns early and advance only qualified candidates to the next stage. Interview Coordination - Schedule qualified candidates for interviews. - Ensure candidates understand interview expectations and arrive prepared and professionally presented. - Maintain communication with candidates throughout the process. - Follow up promptly after interviews regarding next steps. - Track cancellations and no-shows and maintain accurate candidate status. Hiring & Onboarding Coordination Once a candidate is selected for hire: - Communicate hiring and onboarding instructions. - Collect and track required employment documentation and credentials. - Follow up on missing or incomplete documents. - Coordinate background screening and other required pre-employment steps according to company procedures. - Assist new hires with required onboarding technology and employee applications. - Track completion of orientation and required training. - Maintain an onboarding checklist for every new hire. - Coordinate with management regarding caregiver readiness and placement. - Ensure approved caregivers reach Ready-to-Work status rather than becoming stalled during onboarding. Caregiver Bench Management A major responsibility of this position is maintaining a pool of qualified caregivers before staffing emergencies occur. The Coordinator will track caregiver availability according to: - Days and hours available - Morning, afternoon, evening, overnight, and weekend availability - Geographic service area - Transportation - Certifications and credentials - Relevant care experience - Specialized skills - Client compatibility considerations The goal is to help Loving Hearts respond quickly when a new client begins services or an existing case requires additional staffing. Recruiting Pipeline Management The Coordinator will maintain accurate recruiting records and track candidates through stages such as: Applicant → Reviewed → Contacted → Screened → Interview Scheduled → Interviewed → Selected → Onboarding → Ready-to-Work Regular updates will be provided to management regarding: - Number of new applicants - Candidates contacted - Screenings completed - Interviews scheduled/completed - Candidates selected - Candidates currently onboarding - Outstanding credentials/documents - Newly ready-to-work caregivers - Current staffing gaps and recruiting priorities Technology Expectations Loving Hearts operates in a technology-supported environment. The person in this role must be comfortable learning and consistently using online systems for recruiting, communication, documentation, onboarding, scheduling, and workflow management. The ideal candidate does not need to know every system on day one, but must be comfortable learning technology, troubleshooting basic issues, following electronic workflows, and adapting as company systems evolve. What We're Looking For The ideal person is: - Highly organized - Persistent with follow-up - Comfortable speaking with candidates by telephone and video - Professional and personable - Able to evaluate people beyond what appears on a résumé - Detail-oriented with documentation - Comfortable holding candidates accountable to deadlines and requirements - Able to work independently - Proactive rather than waiting to be told every next step - Comfortable managing multiple candidates at different stages simultaneously - Able to recognize professionalism, reliability, communication skills, and overall candidate quality - Comfortable working in a growing company where processes continue to evolve Healthcare, home care, staffing, recruiting, HR, or onboarding experience is strongly preferred. Experience recruiting caregivers, CNAs, HHAs, PCAs, nurses, or other healthcare professionals is especially valuable. Role Boundaries This position is focused primarily on recruitment and onboarding coordination. The Recruitment & Onboarding Coordinator will not be primarily responsible for: - Day-to-day client care coordination - Handling routine client service concerns - Clinical decision-making - Employee disciplinary investigations - Payroll processing - Company policy development - High-level HR compliance decisions These responsibilities remain with the appropriate clinical, operations, executive, or future HR leadership. Success in This Position Success is not measured simply by the number of applications received. Success means consistently producing qualified, professional caregivers who successfully move through the hiring process and become ready to work. The right person will help Loving Hearts move away from reactive hiring and toward maintaining a dependable caregiver workforce that is prepared for continued growth. About Loving Hearts Loving Hearts Home Health Care LLC provides compassionate, person-centered home care services with a commitment to dignity, independence, professionalism, and meaningful human connection. Our team is continuing to grow, and we are intentionally building systems that support both the people receiving care and the caregivers providing it. Care that honors life, dignity, and independence.