IT Help Desk & Backup/Disaster Recovery Manager (Hands-On)

Posted 2 days ago

Worldwide

Summary

We are seeking an IT Help Desk Technical Lead to manage our support team and ensure efficient issue resolution. The role involves overseeing daily operations, mentoring team members, and implementing process improvements. The ideal candidate will have strong technical skills and leadership abilities to drive our team's success. This is a long term opportunity with 40 plus hours per week Monday to Friday from 5:30AM to 2PM PST with 30 minutes for lunch.

More than 30 hrs/week
Hourly
6+ months
Duration
Intermediate
Experience Level
$15.00
-
$25.00
Hourly
Remote Job
Ongoing project
Project Type

Skills and Expertise

Mandatory skills

Technical Support

Education

Nice-to-have skills

English

Customer Service

Activity on this job

Proposals:50+
Interviewing:
0
Invites sent:
0
Unanswered invites:
0

About the client

Member since Nov 30, 2022

United States
Carlsbad11:47 PM
$110K total spent
5 hires, 2 active
6,772 hours
Tech & IT
Mid-sized company (10-99 people)

Explore similar jobs on Upwork

Partner for Luxury Home SystemsHourly‐ Posted 3 weeks ago

Sales

Customer Service

Phone Communication

Content Writing

Phone Repair Technician (Full-Time)Hourly‐ Posted 2 weeks ago

Electronics

How it works

Create your free profile
Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you want
Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securely
From contract to payment, we help you work safely and get paid securely.