IT Help Desk & Backup/Disaster Recovery Manager (Hands-On)

Posted last week

Worldwide

Summary

We are seeking an IT Help Desk Technical Lead to manage our support team and ensure efficient issue resolution. The role involves overseeing daily operations, mentoring team members, and implementing process improvements. The ideal candidate will have strong technical skills and leadership abilities to drive our team's success. This is a long term opportunity with 40 plus hours per week Monday to Friday from 5:30AM to 2PM PST with 30 minutes for lunch.

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $15.00

    -

    $25.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Technical Support
Education
Nice-to-have skills
English
Customer Service
Activity on this job
  • Proposals:10 to 15
  • Last viewed by client:4 days ago
  • Interviewing:
    0
  • Invites sent:
    1
  • Unanswered invites:
    0
About the client
Member since Nov 30, 2022
  • United States
    Carlsbad1:18 PM
  • $112K total spent
    5 hires, 2 active
  • 6,920 hours
  • Tech & IT
    Mid-sized company (10-99 people)

Explore similar jobs on Upwork

Business with 1-9 Employees
English
Chrome OS
Troubleshooting
Technical Support
macOS
Automation
Email Communication
Product Knowledge
Desktop Application
Technical Help for Google Sites LaunchFixed-price‐ Posted 1 week ago
Google Apps Script
Reputation Management
Search Engine Optimization
Google Webmaster Central

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo