IT Helpdesk Support for Managed Service Provider
Posted 6 days ago
Worldwide
Summary
We are seeking a skilled IT Helpdesk Support professional to join our Managed Service Provider team. The ideal candidate will have experience in providing technical support, troubleshooting hardware and software issues, and ensuring client satisfaction. You will be responsible for managing tickets, responding to client inquiries, and resolving technical issues in a timely manner. Strong communication skills and a customer-oriented mindset are essential. If you are passionate about technology and enjoy helping others, we would love to hear from you!
- More than 30 hrs/weekHourly
- 1-3 monthsDuration
- IntermediateExperience Level
$6.00
-
$13.00
Hourly- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Mandatory skills
Ticketing System
Technical Support
Activity on this job
- Proposals:20 to 50
- Last viewed by client:4 days ago
- Interviewing:15
- Invites sent:20
- Unanswered invites:4
About the client
Member since Aug 25, 2024
- Australia9:54 PM
- Tech & ITMid-sized company (10-99 people)
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