IT Helpdesk Support for Managed Service Provider

Posted 6 days ago

Worldwide

Summary

We are seeking a skilled IT Helpdesk Support professional to join our Managed Service Provider team. The ideal candidate will have experience in providing technical support, troubleshooting hardware and software issues, and ensuring client satisfaction. You will be responsible for managing tickets, responding to client inquiries, and resolving technical issues in a timely manner. Strong communication skills and a customer-oriented mindset are essential. If you are passionate about technology and enjoy helping others, we would love to hear from you!

  • More than 30 hrs/week
    Hourly
  • 1-3 months
    Duration
  • Intermediate
    Experience Level
  • $6.00

    -

    $13.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Ticketing System
Technical Support
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:4 days ago
  • Interviewing:
    15
  • Invites sent:
    20
  • Unanswered invites:
    4
About the client
Member since Aug 25, 2024
  • Australia
    9:54 PM
  • Tech & IT
    Mid-sized company (10-99 people)

Explore similar jobs on Upwork

Business with 1-9 Employees
English
Chrome OS
Troubleshooting
Technical Support
macOS
Automation
Email Communication
Product Knowledge
Desktop Application
Technical Help for Google Sites LaunchFixed-price‐ Posted 1 week ago
Google Apps Script
Reputation Management
Search Engine Optimization
Google Webmaster Central

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo