We’re Hiring: Agent Support Representative (Remote)

Posted yesterday

Worldwide

Summary

Landmark Elite Homes is seeking a professional, tech-savvy Agent Support Representative to provide outstanding support to our real estate agents via email and phone. Responsibilities: * Respond to agent support requests by email and phone * Assist with email setup and troubleshooting * Provide CRM support and guidance * Help agents access company systems and software * Support Get Cash Academy and training platform questions * Troubleshoot basic technical issues * Escalate complex issues when necessary * Track, document, and follow up on support requests to ensure timely resolution Qualifications: * Excellent verbal and written communication skills * Strong customer service and problem-solving abilities * Comfortable learning and troubleshooting technology * Highly organized and detail-oriented * Ability to work independently in a remote environment * Experience with CRMs, Google Workspace, Microsoft Office, or real estate technology is a plus Position Details: * Remote position * Training provided * Full-time or part-time opportunities available * Opportunity for growth within a fast-growing real estate brokerage

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Expert
    Experience Level
  • $5.00

    -

    $9.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type

Contract-to-hire opportunity

This lets talent know that this job could become full time.
Learn more
Skills and Expertise
Mandatory skills
Customer Service
Administrative Support
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:yesterday
  • Interviewing:
    1
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jan 10, 2017
  • United States
    Baldwin2:10 AM
  • $6.7K total spent
    37 hires, 14 active
  • 531 hours
  • Real Estate
    Small company (2-9 people)

Explore similar jobs on Upwork

Scotland inspector QC neededHourly‐ Posted 4 weeks ago
Quality Control
Customer Service
English
Microsoft Excel
Data Entry
Administrative Support
Translation
Customer Service ManagerHourly‐ Posted 1 month ago
Complaint Management
Customer Service
Customer Satisfaction
Email Support
Gorgias

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo