Hiring Appointment setter & Customer service Usa based only

# Hiring Appointment Setters & Customer Service Representatives (USA Home Services) **Pay Rate:** **$22–$45 Per Hour** **Paid Trial Rate:** Available **Work Schedule:** 20–70 Hours Per Week **Remote Position** We are expanding our USA Home Services team and are looking for motivated, professional, and customer-focused individuals to join us as **Appointment Setters** and **Customer Service Representatives**. This position is ideal for candidates who enjoy communicating with people, providing excellent customer service, and coordinating appointments between homeowners and our service teams. ## Home Services We Support * Plumbing * HVAC * Garage Door Repair * Roofing * Electrical * Drain Cleaning * Water Damage Restoration * Other Residential Home Services ## Job Responsibilities ### Appointment Setting * Contact homeowners regarding their home service requests. * Schedule, confirm, reschedule, and coordinate appointments between customers and our service team. * Follow up with prospective customers and maintain accurate appointment records. * Ensure all customer information is entered correctly into the scheduling system. ### Customer Service * Answer customer questions regarding services, appointments, and general inquiries. * Provide professional support before, during, and after appointments. * Resolve customer concerns with patience and professionalism. * Deliver a positive customer experience on every interaction. * Work closely with dispatchers and company staff to ensure smooth communication. ## Requirements * Excellent English communication skills. * Friendly, confident, and professional phone etiquette. * Reliable computer or laptop with a quality headset. * Stable high-speed internet connection. * Quiet workspace suitable for taking calls. * Strong organizational and time management skills. * Ability to multitask while maintaining accuracy. * Previous experience in appointment setting or customer service is a plus, but **not required**. Comprehensive training will be provided. ## What We Offer * Competitive pay ranging from **$22–$45 per hour** * Paid trial period * Flexible schedule of **20–70 hours per week** * Remote work opportunity * Professional training and continuous support * Long-term career growth opportunities * Supportive and collaborative work environment If you have excellent communication skills, enjoy helping customers, and want to build a long-term career in the USA Home Services industry, we encourage you to apply. We're looking for dedicated professionals who can provide outstanding customer support while efficiently scheduling appointments for our clients and service teams.