๐Ÿ“ฃ We're Hiring 1โ€“2 Customer Service / Customer Support Representatives! ๐Ÿ“ž๐Ÿ’™ โญ

Posted 4 weeks ago

Worldwide

Summary

We're hiring a reliable, upbeat, and customer-focused Customer Service Representative to join our team. โœจ Responsibilities ๐Ÿ“ž Answer inbound and outbound calls. ๐Ÿ“… Schedule appointments and follow up with customers. ๐Ÿ“ง Respond to calls, emails, and text messages promptly. ๐Ÿ’ป Perform data entry and maintain accurate CRM records. ๐Ÿค Provide friendly, professional customer service. โœ… Requirements ๐Ÿ“ž Customer service and phone experience. ๐Ÿ’ฌ Strong communication and organizational skills. ๐Ÿค– Comfortable using CRM systems and ChatGPT/AI tools. ๐Ÿ–ฅ๏ธ Reliable computer, high-speed internet, headset, and a quiet home office. โš ๏ธ Important Expectations This is a live customer support role. During your scheduled shift, you are expected to: ๐Ÿ–ฅ๏ธ Be at your workstation and available at all times. ๐Ÿ“ฒ Answer incoming calls in real time. โฑ๏ธ Respond to emails and text messages within 10 minutes. โœ… Be punctual, dependable, and fully committed to your scheduled hours. If you are unable to consistently meet these expectations, please do not apply. ๐Ÿ“จ How to Apply ๐Ÿ“Œ We are hiring ASAP and interviewing immediately. Please submit the following: ๐Ÿ“„ Resume ๐Ÿ“„ Your resume or a brief summary of your relevant work experience. ๐Ÿ“… Availability Confirmation ๐Ÿ“… Please confirm that you can consistently work the following Pacific Time schedule: ๐Ÿ• Friday: 1:00 PM โ€“ 7:00 PM PST ๐Ÿ•‘ Saturday: 2โ€“3 hours These shifts are mandatory, as you will be responsible for covering them. โœ Brief Introduction ๐Ÿ’ฌ Tell us why you would be a great fit for this role. Include: ๐Ÿค Your customer service experience ๐Ÿ“ž Your experience answering inbound and outbound calls โœ… Why you consider yourself reliable, organized, and responsive ๐ŸŽ™ Voice Recording (Required) ๐ŸŽ™ Please submit a short voice recording using Vocaroo: https://vocaroo.com/ Instructions: ๐ŸŽค Record the script below in English. ๐ŸŒŽ If you're bilingual (English & Spanish), please also submit a Spanish version. ๐Ÿ˜Š Speak naturally, as if you're talking to a real customer. We're looking for someone who sounds: ๐Ÿ”Š Loud โœจ Clear ๐Ÿ˜Š Friendly ๐ŸŒŸ Upbeat ๐Ÿ’ผ Professional ๐Ÿ“ Script "Hello, this is [Your Name] from ABC Company. I'm calling about your recent inquiry. We'd love to help you schedule a free consultation with one of our specialists. If you're still interested, please give us a call back, and we'll be happy to assist you. Thank you, and we look forward to speaking with you soon. Have a great day!" ๐Ÿ“Ž Please include your Vocaroo recording link with your application. ๐ŸŽฏ During the Interview, Be Prepared to Discuss: ๐Ÿค Your customer service or receptionist experience ๐Ÿ“ž Your experience handling inbound and outbound phone calls ๐Ÿ“… Appointment scheduling experience ๐Ÿค– Your experience using ChatGPT or other AI tools ๐Ÿ’ป CRM and online business tools you've used ๐Ÿก Your home office setup and internet reliability ๐Ÿ”„ Your ability to multitask while maintaining accuracy ๐Ÿ•’ Your availability during Pacific Time business hours ๐Ÿ“… Your ability to commit to the required Friday and Saturday schedule ๐Ÿš€ Your long-term availability and interest in growing with our team โš ๏ธ Applications without the required Vocaroo recording may not be considered. ๐Ÿš€ This is a temporary opportunity, but for the right candidate who demonstrates reliability, professionalism, and excellent performance, there may be opportunities for additional hours and long-term growth with our team.

  • Less than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $4.00

    -

    $8.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type

Contract-to-hire opportunity

This lets talent know that this job could become full time.
Learn more
Skills and Expertise
Mandatory skills
Phone Support
English
Customer Service
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:2 weeks ago
  • Hires:
    1
  • Interviewing:
    3
  • Invites sent:
    1
  • Unanswered invites:
    1
About the client
Member since Jan 27, 2023
  • United States
    Irvine11:06 PM
  • $31K total spent
    47 hires, 8 active
  • 3,309 hours
  • Sales & Marketing
    Individual client

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