Hiring for Customer service & Appointment setter 40$/Hour

Posted 4 days ago

Worldwide

Needs to hire 6 Freelancers
Summary

Customer Service & Appointment Setter $40/Hour | Competitive Compensation About the Role We are seeking a highly motivated, professional, and results-driven Customer Service & Appointment Setter to join our team. In this dual-role position, you will deliver exceptional customer support while proactively scheduling qualified appointments for our sales/team members. This is a high-impact role with excellent hourly pay ($40/hour), ideal for someone who thrives on communication, organization, and driving measurable results. Key Responsibilities Provide outstanding customer service via phone, email, chat, and other channels — resolve inquiries, address concerns, and ensure a positive experience every time Qualify leads and set high-quality appointments for the sales team by following proven scripts and processes Maintain accurate records of customer interactions, appointment details, and follow-ups in our CRM system Handle inbound and outbound calls professionally and efficiently Meet or exceed daily/weekly appointment-setting targets and customer satisfaction metrics Collaborate closely with the sales and operations teams to optimize conversion rates Continuously improve communication skills and product/service knowledge Ideal Candidate Profile Proven experience in customer service, call center, appointment setting, or inside sales preferred Excellent verbal and written communication skills with a clear, professional, and friendly phone presence Strong organizational skills and attention to detail Comfortable working with CRM systems and basic computer tools Self-motivated, goal-oriented, and able to work independently while being a strong team player Positive attitude, resilience under pressure, and a genuine desire to help people Reliable internet connection and a quiet workspace (if remote) What We Offer $40 per hour — competitive and performance-rewarding pay Consistent hours and clear performance expectations Supportive team environment with training and growth opportunities Opportunity to develop sales and customer success skills that can lead to advancement Ready to Apply? If you are confident, energetic, and ready to excel in a high-paying customer-facing role, we want to hear from you. Submit your resume and a brief note about why you’d be a great fit. We look forward to connecting with top talent!

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $40.00

    Hourly
  • Remote Job
  • Complex project
    Project Type
Skills and Expertise
Mandatory skills
Phone Support
Phone Communication
Nice-to-have skills
Scheduling
Customer Service
Activity on this job
  • Proposals:Less than 5
  • Interviewing:
    2
  • Invites sent:
    17
  • Unanswered invites:
    14
About the client
Member since Aug 2, 2026
  • Indonesia
    Pematangsiantar10:13 AM

Explore similar jobs on Upwork

Credit repairHourly‐ Posted 1 week ago
Credit Repair
Credit Report
Credit Scoring
Credit Counseling
Financial Report
Personal Finance & Wealth Management
Financial Analysis
Personal Finance
Error Detection
CRM Software
Alternative Dispute Resolution
Team Management
Project Finance
Financial Consulting
Virtual Assistance
Administrative Support
Bilingual Phone Support for Home ServicesHourly‐ Posted 4 weeks ago
Phone Support
English
Spanish
Business with 1-9 Employees
S-Corporation
Phone Communication
Customer Service
Customer Support
Appointment Setting
Sales
Communication Etiquette

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo