HubSpot Revenue Operations Specialist

NOW ACCEPTING APPLICATIONS HubSpot Revenue Operations Specialist COMPANY BRIEF Continuum is disrupting an untapped, winner-take-all, $22 Billion dollar+ market of B2B2B Reverse Logistics. Continuum is the first and only network deployed platform to solve complex multi-party returns, warranties and repairs. Our mission is bold, and we are seeking intellectually curious, entrepreneurial spirited, fearless people to join us. The mission: If a product moves up the supply chain in B2B distribution or manufacturing, we own it. ROLE DESCRIPTION HubSpot is Continuum's system of record. Our sales pipeline, our implementation stage gates, our handoff playbooks, our campaign engine, our website, and our customer lifecycle all live inside it. As we scale, the quality of that instance directly determines whether our GTM motion compounds or grinds. This role owns it. You will be Continuum's HubSpot admin — the person accountable for how the platform is built, governed, automated, and reported on across Sales, Marketing, Service, and Operations Hubs. Day one, that means owning the instance: properties, pipelines, workflows, playbooks, permissions, integrations, website, and data hygiene. It means turning written policy into enforced system logic, so that our rules of engagement, stage gate criteria, and handoff requirements are guaranteed by the platform rather than remembered by people. But HubSpot is the entry point, not the ceiling. Continuum's revenue operations function is being built right now, and this role is designed to grow with it. When you are not heads-down in HubSpot, you will be extending our GTM stack — enrichment, prospecting data, conversation intelligence, routing, forecasting, and the AI tooling that stitches them together. You will report directly to the Head of Revenue Operations & GTM Engineering, and you will be coached deliberately toward broader RevOps ownership. We are looking for someone with real HubSpot admin experience and an obsession with efficiency. Not efficiency as a talking point — efficiency as a reflex. Every manual process you find should offend you a little. Every report a rep rebuilds by hand should feel like a defect. If your instinct when handed a repetitive task is to ask how it gets automated, deprecated, or handed to an agent, you will do well here. RESPONSIBILITIES • Own Continuum's HubSpot instance end to end across Sales Hub, Marketing Hub, Service Hub, and Operations Hub — architecture, configuration, permissions, and governance. • Build and maintain the automation that enforces our process: deal stages, implementation ticket stage gates, lifecycle transitions, required properties, approval routing, and handoff playbooks. • Translate our GTM Rules of Engagement into system logic — account and contact ownership, exclusivity windows, revival cycles, round-robin routing, and list assignment — so the rules are enforced, not merely documented. • Own data quality: deduplication, normalization, enrichment, required-field discipline, disqualification reason integrity, and the reporting that surfaces decay before it spreads. • Manage integrations between HubSpot and the rest of the stack, and own the data flowing across them. • Support Marketing execution: website management forms, emails, campaign structure, lists, landing pages, and attribution. • Identify manual work across the revenue org and eliminate it — through automation, better system design, or AI. • Extend into the broader GTM stack as capacity allows: enrichment and prospecting tools, conversation intelligence, sequencing, and AI-assisted workflows. • Document what you build. A system only one person understands is a liability. REQUIREMENTS AND SKILLS • Minimum 2 years of hands-on HubSpot administration — you have owned an instance, not just used one • Fluency in HubSpot fundamentals: custom properties, pipelines and deal stages, workflows, lists, playbooks, permissions and teams, and custom reporting • Experience across multiple Hubs, or clear evidence you can get there quickly • Comfort with data — you can audit a messy database, find the root cause, and design the fix so it does not recur • Genuine interest in AI and how it changes revenue operations. You experiment with it, you have opinions about it, and you would rather build an agent than a checklist • An efficiency bias that borders on impatience. Manual, repetitive, and undocumented work bothers you • Motivation to grow into a broader revenue operations career — this is a role you should outgrow, and we want to help you do it • You are self-directed. Remote means you own your outcomes without someone checking your work • You appreciate direct communication • You're cool with candid feedback and see every setback as an opportunity to grow • You're never tired of learning • You can pivot on the fly • You want to be part of a winning team NICE TO HAVE • HubSpot certifications, particularly Operations Hub or Data Integrations • Experience with programmable automation — custom coded workflows, webhooks, or API work • Familiarity with enrichment and prospecting tooling • SQL, Python, or scripting ability • Background in B2B SaaS We welcome you to join our journey to make B2B returns simple, economical and green.