Inbound Dispatch Coordinator Needed for Taxi and Transport Operations (24/7)

We are a growing taxi and transport service looking for a reliable dispatcher to handle inbound calls and coordinate bookings in real time. Responsibilities: Answer inbound calls from customers requesting rides or transport bookings Coordinate available drivers and assign jobs based on location and availability Confirm pickup times, addresses, and special requests with customers Monitor ongoing trips and handle any delays or changes in real time Maintain accurate records of bookings and driver assignments Provide friendly, professional, and fast responses to all inbound inquiries Requirements: Previous experience in dispatch, call center, or customer support preferred Strong English communication skills, both written and verbal Comfortable working with dispatch software or willing to learn quickly Available for flexible or 24/7 shift coverage Reliable internet connection and quiet working environment