Inside Sales Representative (Remote) | Home Services Industry

We're looking for a driven and results-oriented **Inside Sales Representative** to join a growing U.S.-based home services company. If you're confident on the phone, enjoy building relationships, and have a proven track record in outbound sales, this could be a great long-term opportunity. In this role, you'll be responsible for following up on customer estimates, re-engaging leads, overcoming objections, and converting opportunities into booked jobs. This is a high-impact position where your ability to communicate effectively and close business will directly contribute to company growth. ### Responsibilities * Follow up with customers who have received estimates but have not yet moved forward. * Make outbound calls to re-engage prospective customers and nurture sales opportunities. * Build rapport with customers and confidently address questions or objections. * Encourage prospects to schedule services and move forward with their projects. * Manage and update sales opportunities within the CRM. * Maintain accurate notes, customer records, and follow-up schedules. * Track daily sales activity, appointments booked, and jobs closed. * Collaborate with the operations team to ensure a seamless customer experience. ### Requirements * Previous experience in inside sales or outbound sales. * Strong outbound calling and lead follow-up experience. * Experience setting appointments and managing a sales pipeline. * Excellent spoken and written English (C1 or higher preferred). * Strong objection-handling and relationship-building skills. * Comfortable working with CRM systems and multiple software platforms. * Self-motivated, organized, and results-driven. ### Preferred Qualifications * Experience with **ServiceTitan** (strongly preferred). * Background in the **home services industry** (HVAC, Plumbing, Electrical, Garage Doors, etc.). * Call center sales experience. * Experience recovering open estimates or reactivating dormant opportunities. * Previous remote work experience. ### Tools You'll Use * ServiceTitan * Microsoft Teams * Microsoft 365 * CRM platforms * Call handling software * WhatsApp * Email ### What We're Looking For The ideal candidate is someone who: * Enjoys outbound sales and customer conversations. * Is motivated by achieving goals and exceeding KPIs. * Has excellent follow-up habits and attention to detail. * Can confidently ask for the sale and guide customers through the decision-making process. * Thrives in a structured, performance-driven environment. ### Why Join Us? * Fully remote position. * Long-term opportunity with a growing U.S.-based company. * Supportive and collaborative team environment. * Opportunity to make a direct impact on revenue growth and advance your sales career. If you're passionate about sales, enjoy connecting with customers, and know how to turn opportunities into revenue, we'd love to hear from you! :::