Intake Coordinator / Front Desk Receptionist

We are hiring a professional Intake Coordinator / Front Desk Receptionist to answer phone calls, collect basic lead information, schedule appointments, and support our broker team. This person will often be the first point of contact for sellers, buyers, and business owners. The role requires excellent phone skills, organization, professionalism, and the ability to handle sensitive information with discretion. Responsibilities include answering calls, collecting caller contact information, scheduling intake calls, entering lead information into our system, monitoring voicemail/text/email inquiries, and routing urgent or sensitive calls to the broker. This is an hourly paid position, and work may vary depending on incoming call volume, lead activity, outreach campaigns, and business needs. The ideal candidate should be flexible, responsive, and comfortable with a changing workload. Previous receptionist, customer service, office assistant, call center, or administrative experience is preferred. Bilingual candidates are encouraged to apply.