Intentwise Manager

About the Role We're looking for an Intentwise Manager to own our use of the Intentwise commerce observability platform across Amazon, Walmart, Instacart, Roundel, and other marketplaces. This person will manage the day-to-day platform relationship, build and monitor dashboards and automation rules, translate cross-channel signals into action, and work cross-functionally with the retail media, analytics, and supply chain teams to drive sales and efficiency across every connected marketplace. What You'll Do • Own the day-to-day administration of the Intentwise platform, including account connections, user access, and data pipeline health • Build and maintain dashboards and reports that unify advertising, retail, inventory, pricing, and competitive data across marketplaces • Configure and monitor AI-driven automation rules (bidding, budget pacing, anomaly detection) within Intentwise Optimize • Use Intentwise Intelligence and AMC-powered insights to diagnose performance issues and surface optimization opportunities • Track key performance metrics (ROAS, ACOS, TACOS, share of voice, in-stock rate) and report on trends to leadership • Partner with retail media managers across Amazon, Walmart, Instacart, and Roundel to align platform insights with channel-specific strategy • Troubleshoot data discrepancies or connection issues directly with Intentwise's support and customer success team • Evaluate new Intentwise features and modules (AI Gateway/MCP, Data Store, Product 360) and recommend adoption where relevant What We're Looking For • 2+ years of hands-on experience managing a brand or agency's account within Intentwise or a similar commerce analytics/observability platform • Proven track record of using cross-channel data to improve retail media efficiency and sales performance • Strong analytical skills; comfortable building dashboards and interpreting data in Excel/Google Sheets (pivot tables, basic formulas) • Working knowledge of Amazon Advertising, Walmart Connect, or other retail media platforms that Intentwise connects to • Excellent communication skills for managing a platform partnership and internal stakeholders across multiple teams • Familiarity with Amazon Marketing Cloud (AMC) or similar clean-room/analytics environments is a plus • Bachelor's degree in Marketing, Business, Analytics, or related field, or equivalent practical experience Must Have • Direct hands-on experience operating within the Intentwise platform • Background in CPG, retail, or DTC e-commerce • Experience managing multiple retail media or analytics platforms simultaneously