Intercom and Fin Expert for Ecommerce Helpdesk

Posted 3 weeks ago

Worldwide

Summary

We are seeking an expert to set up an ecommerce helpdesk using Intercom and Fin. The website is built on Shopify and has a large catalog. We want AI first customer service that can handle product recommendations and provide support. The ideal candidate will have experience in integrating these platforms to enhance customer support and engagement. Responsibilities include configuring chatbots, setting up automated workflows, and ensuring seamless communication between customers and our team. If you have a strong understanding of ecommerce operations and a passion for delivering exceptional customer experiences, we would love to hear from you.

  • Less than 30 hrs/week
    Hourly
  • 1-3 months
    Duration
  • Intermediate
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Internet Marketing
Social Media Marketing
Nice-to-have skills
SAP
Zapier
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:last week
  • Interviewing:
    1
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jun 30, 2008
  • United States
    Omaha2:27 AM
  • $312K total spent
    341 hires, 11 active
  • 23,402 hours

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