Italian Customer Care & Webinar Support Representative (Weekend – Remote)

Customer Care & Webinar Support Representative (Weekend – Remote) We are an international company specializing in financial education and the financial markets. We are looking for a reliable, organized, and communicative person to join our team during the weekend. This role is ideal for someone who enjoys working with people, can manage multiple tasks, and is committed to providing excellent customer support. What you will do Manage customer chats across our communication channels. Reply to customer emails. Manage messages received through our social media channels. Call potential clients and invite them to attend our free educational webinars. Keep the Bitrix24 CRM updated with all activities. Work closely with the team to provide fast, professional, and effective customer support. Who we are looking for Fluent or native Italian speaker. Excellent written and verbal communication skills. Well organized and able to work independently. Good knowledge of Bitrix24, Meta Business Suite, and YouTube Studio. Good computer skills and confidence using email, social media, and CRM systems. Previous experience in customer care, customer service, administration, telemarketing, or a similar role is an advantage. What we offer Fully remote position. Availability required: * Saturdays only, or * Saturdays and Sundays. Work shifts of 6 or 9 hours during the weekend. Working hours will be scheduled between **08:00 and 21:00 (Italy / Switzerland time)** and will be agreed before the start of the collaboration. Hourly pay of **€6.50 gross**. Initial training and ongoing support. Real opportunities for career growth within the company. How to apply Please send us: Your updated CV. A 1–2 minute voice message in Italian introducing yourself and explaining why you believe you are the right person for this role. We are looking for reliable, organized, and proactive people with a natural ability to communicate with customers and a desire to grow within an international company.