Junior Social Media & Community Operations Assistant in Indonesia

We are looking for a Junior Social Media & Community Operations Assistant to support our team with day-to-day operational tasks, social media activities, community management, and general assistance. This role is suitable for someone who is organized, responsive, familiar with major social media platforms, and able to execute tasks efficiently based on instructions. Key Responsibilities Assist with daily operational and administrative tasks. Support the team in managing social media accounts and communities. Help publish, organize, and monitor content across different social platforms. Monitor comments, messages, community discussions, and user feedback. Assist with basic community engagement and moderation. Understand and follow the basic rules, content policies, and operational guidelines of different social media platforms. Conduct simple research related to social media trends, competitors, communities, or platform activities. Help organize information, reports, screenshots, links, and other operational materials. Coordinate with team members and complete assigned tasks according to deadlines. Handle other general assistance tasks when required. Platforms Candidates should be familiar with several major platforms, such as: TikTok Instagram Facebook X / Twitter YouTube WhatsApp Telegram Discord Other online communities or social platforms You do not need to be an expert on every platform, but you should understand how social platforms work and be comfortable learning new tools quickly. Requirements Good written and spoken English. Familiar with major social media platforms and their basic usage. Basic understanding of social media platform rules and content policies. Previous experience in community management, social media operations, customer/community support, or similar roles. Strong execution ability and able to follow instructions carefully. Organized and detail-oriented. Responsive and able to communicate clearly with the team. Comfortable handling multiple small operational tasks. Able to work independently after receiving clear instructions. Willing to learn new platforms and workflows. Preferred Qualifications Chinese / Mandarin language ability is a strong advantage. Previous experience working with international or Chinese teams. Experience managing Telegram, WhatsApp, Discord, Facebook Groups, or other online communities. Experience supporting social media campaigns or online marketing activities. Basic knowledge of Canva, Google Sheets, Excel, or similar tools is a plus. Who We Are Looking For We are not necessarily looking for a senior social media strategist. We are looking for someone who is reliable, fast in execution, willing to learn, and comfortable supporting different operational tasks. The ideal candidate is someone who can receive an instruction, understand what needs to be done, execute it carefully, and provide a clear update when the task is completed.