Klaviyo Audit and Retention Specialist: Luxury D2C Ecommerce

We are a luxury direct-to-consumer ecommerce brand catering exclusively to a wealthy and high-end demographic. Currently, our email channel is underperforming. We must make this channel highly profitable. We are seeking an absolute top-tier Klaviyo strategist and designer who is highly confident in their ability to turn this performance around and significantly boost our email revenue. You must possess proven strategies and the ability to execute visually appealing, high-end designs that deeply resonate with wealthy audience who are able to purchase our product. We do not have time for guesswork. We need an expert who can step in, take ownership, and drive measurable financial results. Phase One: Comprehensive Account Audit And Strategic Roadmap Before any ongoing work begins, your first deliverable will be a complete and exhaustive audit of our entire Klaviyo ecosystem. You must pinpoint every single missed revenue opportunity. Deep Dive Diagnostic: Analyze all current flows, campaigns, segmentation, and deliverability metrics to identify exactly why revenue is down. Missed Opportunity Identification: Map out exactly where we are leaving money on the table across the entire customer journey. Proven Strategy Roadmap: Deliver a step-by-step, actionable roadmap detailing exactly how to improve the account using only proven and data-backed strategies. Phase Two: Execution, Design, And Revenue Growth If the audit proves your expertise, there is a possibility to take over the ongoing management, strategy, and design of our email marketing channel. Premium Email Design: Create stunning and high-converting email designs that align perfectly with our luxury brand aesthetics and appeal to a wealthy audience. Strategic Implementation: Build out the roadmap from the audit by optimizing existing automated flows and launching new lifecycle campaigns. Revenue Optimization: Continuously monitor performance, conduct split tests, and refine the strategy to maximize email revenue and customer lifetime value. Candidate Requirements You must be highly confident in your ability to boost revenue and have a documented track record of doing so for luxury or premium ecommerce brands. You must possess both elite strategic Klaviyo skills and high-end graphic design capabilities. You must rely strictly on proven email marketing strategies rather than experimental guesswork. You must have the ability to operate autonomously as a strategic partner.