Klaviyo Email Marketing & Retention Specialist

About Us We are No Limits Stores, an established fashion retailer in Cyprus with multiple physical stores and a growing WooCommerce online store. We specialise in men's abd women's fashion, with new arrivals every week and regular promotional campaigns. We're looking for an experienced Klaviyo Email Marketing & Retention Specialist to take ownership of our email marketing channel. This is a long-term opportunity for someone who can think strategically, execute professionally, and help grow customer retention and repeat purchases. About the Role This is *not* a one-off project. We're looking for someone to become our dedicated Klaviyo partner and continuously improve our email marketing performance. Rather than simply sending newsletters, you'll be responsible for creating and executing an email strategy that drives revenue while delivering a great customer experience. Your Responsibilities * Develop our monthly email marketing strategy and campaign calendar. * Plan and execute promotional campaigns, new arrivals, seasonal launches and key sales events. * Design and build high-quality Klaviyo emails. * Write compelling email copy that reflects our brand. * Create, optimise and maintain automated flows. * Improve customer segmentation and personalisation. * Conduct A/B testing and continuously optimise performance. * Monitor deliverability, list health and engagement. * Produce a monthly performance report with recommendations. Our Store * Platform: WooCommerce * Email Platform: Klaviyo * Industry: Men's & Women's Fashion Retail * Current Klaviyo List Size: Approximately 2,200 subscribers We're Looking For Someone Who Has * Proven experience managing Klaviyo for eCommerce brands. * Experience with fashion, apparel or lifestyle brands. * Strong understanding of retention marketing and customer lifecycle. * Excellent English communication skills. * Strong copywriting and email design skills. * Ability to work independently and proactively. * A data-driven mindset with a focus on continuous improvement. Nice to Have * WooCommerce experience * Experience with SMS marketing in Klaviyo * Experience growing subscriber lists * Experience increasing email-attributed revenue What Success Looks Like We're looking for someone who can help us: * Increase repeat purchases. * Improve customer engagement. * Grow email-attributed revenue. * Optimise and expand our Klaviyo automations. * Build a structured monthly email marketing strategy. We value quality and results over simply sending a fixed number of emails. We expect you to recommend the appropriate campaign frequency and strategy based on your experience and our business goals. Budget We're looking for a long-term collaboration and are open to discussing either a monthly retainer or an hourly arrangement based on experience and the value you can bring. How to Apply Please include: 1. A brief introduction about yourself. 2. Your experience with Klaviyo and eCommerce brands. 3. Examples of fashion or retail brands you've worked with. 4. Links or screenshots of campaigns and flows you've created. 5. The results you've achieved (email revenue, open rates, conversion improvements, etc.). 6. Your recommended approach if you were taking over a fashion store with approximately 2,200 subscribers. 7. Your preferred pricing (monthly retainer or hourly). To confirm you've read the full job description, please begin your proposal with the words: "Retention First".