Klaviyo Expert for Luxury Car Rental

Start your proposal with the word FALCON so I know you read this. We're an established car rental company in Beverly Hills (11 years, falconcarrental.com) with a custom booking platform (Laravel) and an existing Klaviyo account — full client list with engagement history, historical flows, and templates. A reservation-abandonment flow performed well until a platform migration broke its trigger logic (it began sending to clients who had completed bookings; we paused it). The platform has since been rebuilt. We need an expert to get email marketing fully operational again, correctly — then optimize it. Scope (fixed price, phased): Phase A — Audit & Fix Full audit of the existing account: flows, integration health, sender/domain reputation, deliverability, list and segment state Fix and rewire the abandonment flow against our rebuilt platform's custom events (abandonment trigger + completed-booking exit/suppression), with a test plan proving it cannot misfire Restyle existing templates to our current brand system — structure stays, design updates Consent capture and segment cleanup Phase B — Build & Verify 5. Win-back flow on the existing list 6. Monitored go-live: first two weeks of real sends watched for trigger accuracy, suppression integrity, deliverability 7. Optimization pass: subject lines, send timing, flow logic from live data 8. Handoff documentation + a working session with our marketing coordinator, who operates campaigns going forward Requirements: Klaviyo certified or 3+ years of deep Klaviyo work Experience with custom API-triggered events and integrations — not just Shopify/WooCommerce plug-ins. Describe one custom-event flow you've built QA mindset: tell us in your proposal how you would test that an abandonment flow can never fire on a completed booking — your answer is how we shortlist Excellent written English Not in scope / don't pitch: Discount strategies, pop-ups, "10% off" capture tactics — proposals suggesting these will be declined Retainer pitches or "paid audit first" upsells — fixed-scope engagement Copywriting is collaborative — we control brand voice Include in your proposal: fixed bid (Phase A and B priced separately), timeline, and your custom-event example.