Leasing Coordinator for California Rental Portfolio - Bilingual (English/Spanish)

Bilingual (English/Spanish) Leasing Coordinator — California Rental Portfolio (Part-Time, Remote) Type: Part-time, ongoing as we have vacancies. Rate: Hourly + performance bonus per signed lease Hours: Must be available Pacific Time (California), including evenings and weekends for showing coordination Language: Fluent English AND Spanish required (written and spoken) About Us We're an established California property management brokerage managing 70+ single-family homes and small apartment properties in the San Francisco Bay Area (East Bay). We're an owner operated, lean, tech-forward team and we move fast. This role is our leasing engine: you keep prospects moving from inquiry to signed lease. What You'll Do - Respond to prospect inquiries from Zillow and other listing sources quickly and professionally (target: same-day response, faster during business hours), in English or Spanish as needed - Pre-qualify prospects using our standard screening questions (income, move-in date, occupants, pets) - Coordinate showing appointments between prospects and our local showing agent — including evening and weekend appointments - Pacific Time — and send confirmations and reminders to reduce no-shows - Market properties: AI stage photos, post photos, and refresh listings on Zillow and other platforms, ensure photos, descriptions, and pricing are accurate and complete - Send, collect, and organize rental applications and supporting documents (ID, proof of income, etc.); verify files are complete before handing off for decision - Propose complete applications to Owner. - Track every lead through our pipeline in Click-Up and/or AppFolio — so nothing falls through the cracks - Follow our documented procedures for California compliance, including Fair Housing rules (all prospects receive the same information, same screening criteria, same process — no exceptions) and application/screening-fee handling - Draft Lease and supporting Lease documents for owner review - Process Tenant Move-In’s in Appfolio - Turn on/off utilities - Additional property management tasks (maintenance coordination, tenant communication, AppFolio data work) are available for the right candidate as the role grows Note: This is an administrative coordination role. Lease terms are set and negotiated by our licensed broker and agents — you'll share factual listing information and manage the process, not negotiate terms. Required Skills & Experience - Fluent written and spoken English and Spanish - Hands-on experience with (or ability to quickly master): AppFolio, ClickUp, Zillow Rental Manager, zipForms Plus - Prior experience in U.S. residential leasing or property management strongly preferred; California experience is a big plus - Reliable availability during Pacific Time evenings and weekends for scheduling coordination - Fast, professional written communication — you'll be the first voice prospects hear from us - Extremely organized and process-driven; you follow SOPs and checklists and flag problems early - Reliable high-speed internet, quiet workspace, and a computer capable of running web apps smoothly - Comfortable with phone/text communication with U.S. prospects (we use Dialpad) Nice to Have - Experience with workflow automation - Experience with Tenant Collections - AppFolio Accounting experience - Familiarity with California tenant/landlord law basics (application fees, security deposits, Fair Housing) - Experience coordinating vendors or maintenance Compensation - Competitive hourly rate based on experience — tell us your rate in your proposal - Bonus for every signed lease you shepherd from inquiry to move-in - Long-term, stable engagement with expanding responsibilities and hours for a strong performer How to Apply - To show us you read this posting, start your proposal with the word "LEASED" and include: - Your hourly rate - Your availability in Pacific Time, specifically evenings and weekends - One or two sentences in Spanish describing your leasing or property management experience - Which of these tools you've used before and for how long: AppFolio, ClickUp, Zillow Rental Manager, zipForms - A brief example of a time you managed a pipeline of leads or appointments without letting anything slip We'll do a short paid trial task (responding to sample prospect inquiries and scheduling scenarios) with top candidates before hiring.