Legal Assistant | Bilingual English/Spanish

We’re looking for a highly organized and detail-oriented Legal Assistant to support a busy personal injury law firm in New York. This role will focus heavily on client intake, communication, information gathering, case management, and legal filing support. You will be one of the first points of contact for potential and existing clients, helping collect important case information, request and organize medical records and supporting documents, maintain case files, coordinate follow-ups, track deadlines, and assist with drafting and filing routine legal documents and motions under attorney supervision. The ideal candidate is confident and professional on the phone, fluent in both English and Spanish, highly organized, empathetic when speaking with clients, and comfortable handling sensitive information. You should be able to ask the right questions, listen carefully, document information accurately, identify missing information, and follow established intake and case-management processes consistently. Experience supporting personal injury matters, preparing legal documents, and working with court filing systems is strongly preferred. What You'll Do Conduct client intake calls, gather relevant case details, and enter accurate information into the firm’s case-management system Maintain professional and empathetic communication with clients, including follow-ups regarding documents, appointments, and case updates Request, collect, review, and organize medical records, bills, police reports, insurance information, and other supporting documentation Maintain complete case files and prepare case chronologies, medical summaries, and document indexes for attorney review Assist with drafting routine correspondence, pleadings, motions, and discovery materials under attorney supervision Coordinate court filings and electronic submissions, ensuring documents are properly prepared and filed on time Schedule case-related appointments and track court dates, statutes of limitations, discovery deadlines, and follow-up tasks Communicate with attorneys, medical providers, insurers, courts, opposing counsel, and other parties to support the progress of each case What We're Looking For (Required) 1–3+ years of experience in legal support role Fluent in English and Spanish, both written and verbal Strong professional phone presence and communication skills Highly organized with exceptional attention to detail and time management skills Ability to handle sensitive and confidential information Comfortable speaking with clients who may be dealing with stressful or difficult situations Proactive, reliable, and able to work independently Fast learner with strong problem-solving skills Comfortable using CRM, case management, scheduling, and other digital tools Role Details Full-time, 40 hours/week Monday–Friday Schedule: 9:00 AM–5:00 PM EST Remote position Location: LATAM Pay: $7–$12/hour depending on experience Long-term opportunity for the right candidate Requirements (Equipment & Setup) Laptop or desktop (minimum Intel i5 or equivalent) At least 8GB RAM Reliable high-speed internet (minimum 10 Mbps) Backup internet connection Noise-canceling headset with clear microphone Quiet and professional work environment for client calls Reliable power supply or backup power solution Please apply by submitting your resume and a 1-2 minutes introduction video or audio.