Legal Intake AI Voice Agent — Retell AI + GoHighLevel + ElevenLabs

Posted 4 weeks ago

Worldwide

Summary

We are building a done-for-you AI intake system for a personal injury law firm. This is a legal niche build — if you have experience building AI voice agents or CRM automations specifically for law firms, attorneys, or legal intake, that is a strong advantage and we want to know about it upfront. The system uses Retell AI as the voice platform, ElevenLabs Turbo V2 as the voice provider, GoHighLevel as the CRM and automation engine, and Sympana Connector as the native integration layer between Retell and GHL. No Make, no Zapier, no n8n — everything runs natively through Sympana. A complete technical specification document is already written and will be provided upon hiring. You are not figuring anything out from scratch. The spec covers every platform setting, every workflow, every integration step, the system prompt structure, bar compliance requirements for legal intake, conversational programming guidelines, and a 19-point QA checklist that must pass before handoff. WHAT NEEDS TO BE BUILT Retell AI inbound voice agent — GPT-4o as LLM, ElevenLabs Turbo V2 as voice, legal intake script configured to spec ElevenLabs voice selection — warm, professional American female voice, submitted for approval before go-live GHL sub-account setup — time zone, A2P 10DLC SMS registration, business hours, calendar, logo Sympana Connector — installed, Retell API connected, calendar sync, post-call data push, workflow triggers mapped Twilio phone number provisioned inside Retell Native Facebook/Instagram Lead Ad integration in GHL — fields mapped, test submission confirmed PI Intake Pipeline — 6 stages built in GHL 5 GHL workflows — form submission response, no-show follow-up, booking confirmation, post-call data sync, reactivation (Tier 2) Full QA — 10+ test call scenarios, recorded test call submitted for voice approval, 19-point checklist signed off REQUIRED PLATFORM EXPERIENCE — LIST EACH ONE SPECIFICALLY Retell AI — agent configuration, GPT-4o LLM setup, ElevenLabs integration, warm transfer, call recording, transcription ElevenLabs — voice selection, Turbo V2 model, Retell integration GoHighLevel — sub-account setup, pipeline and workflow building, calendar, CRM, A2P SMS registration Sympana Connector — GHL marketplace install, Retell API key connection, post-call field mapping, workflow triggers Twilio — phone number provisioning inside Retell Facebook Lead Ads — native GHL integration, field mapping THIS IS NOT A discovery project — the stack is final, the spec is written, every decision is made Open to alternative tools or middleware — do not propose them Open to scope additions — build what is in the spec, nothing more, nothing without written approval TIMELINE Live and fully QA tested within 7 days of receiving the spec and client information. Non-negotiable. TO APPLY Tell me: (1) which of the platforms listed above you have hands-on experience with — be specific, not general, (2) whether you have built anything for a law firm, legal intake, or attorney-facing client before — describe it briefly, (3) your experience with Sympana Connector specifically — if you haven't used it, say so upfront. Generic proposals will not be considered. If your experience matches what we need, this is straightforward work with a detailed spec, a clear timeline, and more builds to follow.

  • Less than 30 hrs/week
    Hourly
  • 1-3 months
    Duration
  • Intermediate
    Experience Level
  • $22.00

    -

    $29.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type

Contract-to-hire opportunity

This lets talent know that this job could become full time.
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Skills and Expertise
Mandatory skills
Artificial Intelligence
Activity on this job
  • Proposals:50+
  • Last viewed by client:3 weeks ago
  • Interviewing:
    3
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jun 18, 2021
  • United States
    North Olmsted12:14 AM
  • $21K total spent
    13 hires, 5 active
  • 348 hours
  • Sales & Marketing
    Small company (2-9 people)

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