AI & Manual QA Engineer Needed for Web App & Chatbot Testing

Posted 4 weeks ago

Worldwide

Summary

AI & Manual QA Engineer Needed for Web App & Chatbot Testing Short-term QA audit covering standard web functionality and AI chatbot behavior validation Project Overview We are looking for an experienced QA Engineer who can test both our web application and the AI chatbot embedded within it. The ideal candidate understands how to test traditional web functionality AND how AI-powered features behave — including chatbot responses, edge-case conversations, and inconsistent outputs that standard testers often miss. Responsibilities Conduct manual functional testing of all key web app user flows (login, forms, navigation, checkout, dashboard) Test the embedded AI chatbot, intent recognition, multi-turn conversations, fallback responses, tone consistency Identify and document bugs with clear steps to reproduce, severity rating, screenshots, and screen recordings where needed Validate API responses using Postman, status codes, payload structure, error handling Perform cross-browser and mobile responsiveness testing Submit a structured bug report and overall QA summary on completion AI-Specific Testing Required Test chatbot responses for hallucinations or factually incorrect outputs Validate response consistency across identical and near-identical prompts Test edge-case and boundary conversations (off-topic input, empty input, long input) Verify fallback behavior when the chatbot cannot answer Check persona and tone consistency throughout the conversation Requirements 5+ years of manual QA experience across web and mobile applications Hands-on experience testing AI chatbots, LLM-powered products, or voice agents Strong written English for clear, professional bug documentation Familiarity with Jira, Trello, or similar bug tracking tools Ability to deliver within agreed timeline with daily progress updates Deliverables Structured test cases covering all tested areas Detailed bug report, every issue with steps to reproduce, severity, priority, screenshot/video AI chatbot behavior report, response patterns, inconsistencies, edge cases found Executive summary with overall findings and recommendations How to Apply Please include the following in your proposal: Brief overview of your QA experience (web + AI products specifically) Example of a bug report or test case document from a previous project Confirmation you can start immediately and deliver within 3 days

  • $50.00

    Fixed-price
  • Expert
    Experience Level
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
Functional Testing
Software Testing
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:3 weeks ago
  • Hires:
    1
  • Interviewing:
    0
  • Invites sent:
    1
  • Unanswered invites:
    0
About the client
Member since Jun 3, 2026
  • GBR
    London4:25 AM
  • $40 total spent
    1 hire, 0 active

Explore similar jobs on Upwork

Manual VPN App Tester in KSAFixed-price‐ Posted 3 weeks ago
Mobile App Testing
Manual Testing
Data Entry
Software QA
QA Engineer for SaaS TestingFixed-price‐ Posted 3 weeks ago
Manual Testing
Software QA
Automated Testing
Software Testing

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo