Marketing Agency Project Manager & Wrike Systems Lead

RedRover, a B2B marketing agency, is looking for a Project Manager / Agency Operations lead to own Wrike and the critical processes that keep our client work moving on time, on scope, and on budget. This is a high-trust role at the center of how our agency delivers marketing work to clients — you'll be the person who makes sure nothing falls through the cracks. This is a contract-to-hire opportunity for the right person — we're looking for someone who wants to build toward a long-term role with our agency, not a short-term project. What you'll own Wrike administration — you'll be the internal expert on our Wrike instance: building and maintaining project templates, folder structures, task workflows, and automation Client work project management — moving client deliverables through Wrike from kickoff to delivery, keeping timelines realistic and visible to the team Process building — designing and documenting the processes that let our team deliver consistent, scalable agency work across multiple clients and account teams Reporting — building and maintaining Wrike dashboards/reports that give leadership and account teams real visibility into workload, capacity, and deadlines Cross-team coordination — working across strategy, creative, digital, and account teams to keep projects unblocked and moving What we need from you Proven experience as a project manager or operations lead inside a marketing agency, professional services firm, or similar client-services environment Deep hands-on experience with Wrike — building workflows, templates, dashboards, and reports, not just using it as a task list Strong process-building instincts — you notice where things break down and you fix it with a real process, not a one-off patch Comfortable managing multiple client workstreams and priorities at once without losing track of details Clear, proactive communicator — you flag risks before they become problems Availability requirement If you're outside the US, please only apply if your schedule allows for meaningful overlap with EST hours. Nice to have (not required) Experience with HubSpot, Salesforce, or Microsoft Dynamics 365 Experience working in a marketing or advertising agency specifically (vs. general corporate PM work) Experience building client-facing reporting or dashboards Engagement details Contract-to-hire — strong performers will be considered for a long-term role with RedRover Hours: full-time or significant part-time, with required EST overlap Remote