Marketing Manager Email, Onboarding, AI Savvy (Long-Term, Full-Time)

Who We Are We're Sales Savvy Online, an Australian eCommerce growth agency. We run paid media, email marketing, and growth programs for Shopify and WooCommerce brands. Fully remote team of 11 across Australia, the Philippines and India. We move fast, we're honest with each other and our clients, and we don't tolerate slow or sloppy work. This is a replacement role. The seat is live, the clients are real, and we need someone who can start contributing in week one. The Role You'll own three things at SSO: 1. Client onboarding. Lead onboarding sessions with new clients. Connect their platforms (Shopify, ActiveCampaign, Meta Business Manager, Google Analytics). Make them feel confident they're in the right hands. 2. Email marketing in Kalviyo and Omnisend. Build, schedule, and monitor email campaigns and automations. Welcome flows, drip sequences, broadcasts. You're not just executing, you're owning the output. 3. Shared inbox. Instagram, Facebook, LinkedIn. Plus the shared inbox: triage daily, respond to clients, escalate when needed. You'll also keep our onboarding SOPs current in ClickUp and report on email and social performance every week. Who You Are You've done at least 2 years in email marketing. ActiveCampaign experience is strongly preferred (if you've only used Klaviyo or Mailchimp, please flag that upfront). Your written English is strong enough that I'd be comfortable letting you email a client without me reviewing it first. You're AI-literate. By that I mean you actively use tools like ChatGPT, Claude, or similar in your daily workflow. You know how to write a prompt that actually gets a useful output. You don't treat AI as a magic button, you treat it as a tool that gets you to "great" faster. You're autonomous. You give updates before you're chased. You flag risks before they become fires. You don't need to be micromanaged, but you also know when to ask for help. You know your way around Shopify (no coding needed) and ClickUp (or a similar PM tool). Bonus points for previous agency experience, Meta Business Manager troubleshooting, and Canva. Contract Details Type: Hourly contract through Upwork Hours: Full-time, 38 hrs/week Rate: $5.60 USD/hour Duration: Long-term, ongoing, with regular performance check-ins Time zone: AEST Required Tracking: All hours tracked and billed through Upwork Time Tracker This is not a project. This is a seat on our team. We want someone who's looking for stable, long-term work and wants to grow with us. How To Apply Read this carefully. Applications that don't follow these steps will be auto-rejected. In your proposal, please answer the following: What's the last AI tool you used this week, what did you use it for, and what prompt did you write? (Copy and paste the actual prompt.) Tell me about a welcome flow or automation you've built in ActiveCampaign. What was the goal, how did you structure it, and what was the result? Keep your answers tight. I'm looking for clear thinking, not long essays. Skip the generic "I'm a hard-working professional with attention to detail" opening. If your proposal starts that way, I won't read past it. What Happens Next Strong proposals get a 30-minute interview on Meet. Shortlisted candidates get a short paid trial task (real SSO work, fully paid). Final hire starts within a week of trial completion. We're looking to fill this fast. If you're the right fit, you'll know within 5 days.