Medication Prior Authorization

We are looking for an extremely competent and reliable medical administrative professional to join our practice in a remote support role. This position requires someone with native-level English, a very strong work ethic, excellent judgment, and multiple years of hands-on experience in medication prior authorizations, Cover My Meds, and eClinicalWorks (eCW). This is **not an entry-level role**. We need someone who can step in with confidence, communicate professionally with staff, pharmacies, and insurance companies, and handle a fast-paced workflow with accuracy and consistency. Core Responsibilities - Complete medication prior authorizations accurately and efficiently - Follow up with insurance companies, pharmacies, and staff regarding PA status, denials, and approvals - Use eClinicalWorks (eCW) confidently for chart review, task management, documentation support, appeals, and authorizations - Communicate clearly and professionally with staff - Maintain organization across multiple ongoing tasks without needing constant oversight Requirements - Native-level English required, both spoken and written - Multiple years of experience in all of the following: - Medication prior authorizations - eClinicalWorks (eCW) - Excel or similar - Strong understanding of insurance workflows, payer communication, and medication authorization processes - Extensive experience completing prior authorizations for specialty medications including: - PrEP medications - Egrifta (tesamorelin) - HIV treatment authorization including Cabenuva, Descovy, etc. - GLP-1 medications (Ozempic, Wegovy, Mounjaro, etc.) - Testosterone Replacement Therapy (TRT) medications - Other specialty medication authorizations - Able to work quickly without sacrificing accuracy - Highly dependable, responsive, and accountable - Strong critical thinking and problem-solving skills - Professional, calm, and patient-centered communication style - Able to follow systems and SOPs while also using good independent judgment Ideal Candidate - Has worked in a busy outpatient medical practice - Knows how to manage competing priorities without dropping details - Can represent the practice well on the phone - Takes ownership of tasks and follows through completely - Does not require heavy hand-holding or repeated instruction - Is proactive, efficient, and highly organized To Apply Please include the following in your proposal: - Your years of experience with eClinicalWorks - Your experience with medication prior authorizations - Examples of the kinds of medical practices you have worked in - Your availability and time zone - A short paragraph explaining why you are a strong fit for this role We are looking for someone exceptional, not average. If you are highly experienced, dependable, and confident in these workflows, we would like to hear from you.